Senior UKG Workforce Management Administrator – Global HR Systems

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🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $126.2k - $168.6k / year

⏰ Full Time

🟠 Senior

⌨️ Systems Administrator

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CooperCompanies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

⚕️ Healthcare Insurance

🧬 Biotechnology

☁️ SaaS

💰 Post-IPO Equity on 2021-12

Healthcare Insurance • Biotechnology • SaaS

CooperCompanies is a global, consumer-centric medical device company that supports how people want to live at every stage of life. The company is dedicated to improving lives by listening closely to healthcare providers and patients to fulfill the needs of today while focusing on the opportunities of tomorrow through innovation and strategic investment. Their prominent divisions, CooperVision and CooperSurgical, are committed to addressing issues such as myopia in children and supporting families struggling with infertility. CooperCompanies actively engages in sustainable practices and seeks to elevate standards of care with a strong focus on social and environmental impact.

📋 Description

• Manage and maintain the UKG Workforce Management system, including Time & Attendance, scheduling, and attestation modules. • Configure system settings, timeclock devices, and user roles based on organizational needs. • Build, maintain and support integrations • Ensure system performance, uptime, and data integrity. • Provide Tier 2 support for system issues, escalating to UKG support when necessary. • Consistent and accelerated ticket management. • Monitor and resolve ServiceNow tickets related to UKG operations. • Troubleshoot integration issues with HCM, Payroll, and Middleware systems. • Participate in system design and implementation projects. • Support upgrades, enhancements, and new feature rollouts. • Collaborate with HR, Payroll, Finance, and IT teams to gather and implement requirements. • Ensure adherence to SDLC (Software Development Life Cycle) and SOX compliance protocols. • Create and maintain technical documentation, SOPs, and audit logs. • Support internal and external audits with system data and reports. • Develop and execute test scripts for system changes and enhancements. • Support user acceptance testing and training environments. • Validate configuration changes before deployment. • Assist in training HR and Payroll teams on system functionality. • Stay current with UKG updates, certifications, and best practices. • Share knowledge across teams to improve system usage and adoption.

🎯 Requirements

• Bachelor of Science Degree in relevant field or equivalent experience is required. • UKG certifications preferred • Functional Human Resource and Payroll certifications, a plus • Project Management certifications, a plus • 5+ years of experience in HR, payroll, and Time & Attendance • 5+ years of experience in UKG Implementations and system administration • Experience with global implementations with unique legal and regulatory requirements • Functional and payroll systems experience required • ServiceNow and SDLC activities required • Commensurate technical and functional experience to perform required job duties • Self-starter that is agile, adaptive, and can prioritize work packages as shifting needs come through the business • Detail-oriented, focused, and organized • Manages own deliverables to committed timelines with little prompting • Intellectually curious - takes initiative to keep skills current and understand proprietary business processes • Expertise in UKG Time & Attendance, scheduling, attestation configuration • Timeclock device configuration • Expertise in UKG WFM interface management, Person import, Payroll export and managing CRTs • Expertise in creating hyperfinds, data views, reports • Experience with HCM, Middleware, and Payroll integrations • Strong business analysis and problem-solving skills • Ability to translate functional needs into technical solutions • Excellent communication, documentation, and time management • Experience in global systems implementation and SOX compliance • Proficiency in Microsoft Office