Chart Desktop Management, LPN

Job not on LinkedIn

🕒 September 30

🗻 New Hampshire – Remote

🗻 New Hampshire – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Coos County Family Health Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1974

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Coos County Family Health Services is a regional community health organization providing a broad range of medical and social services to children and adults across multiple clinics in Coös County, New Hampshire. Services listed include primary care, pediatrics, prenatal and women’s health, family planning, dental and oral health, podiatry, behavioral health and medical social work, medication-assisted treatment (MAT) recovery services, telehealth, express care clinics, diabetes care, and programs supporting survivors of domestic violence and sexual assault. The organization operates several clinic locations, offers a patient portal (Athena Health), runs community health events (e. g. , flu clinics, 5K fundraiser), and maintains care coordination, financial assistance, transportation and other patient resources.

📋 Description

• Own, monitor, manage, follow up on, and close assigned AthenaOne provider staff buckets and clinical desktop work • Prioritize work according to clinical urgency, patient-safety considerations, timelines, provider direction, and workflows • Review and manage clinical messages, results, patient communications, portal messages, documents, referrals, orders, and related work • Complete follow-up or route items to providers, registered nurses, triage teams, or other appropriate staff • Follow protocols for abnormal or critical results and escalate findings appropriately • Communicate provider-directed results, care instructions, testing, referrals, and clinical information to patients • Document outreach, communications, instructions, unsuccessful contact attempts, and follow-up actions in the electronic health record • Track unresolved, pending, overdue, aging, or incomplete items through completion • Recognize messages requiring nursing assessment and route them to the established triage workflow • Immediately escalate urgent or potentially emergent concerns • Coordinate provider-directed follow-up for referrals, specialist recommendations, laboratory testing, diagnostic imaging, and hospital or emergency department records • Provide patient education within LPN scope of practice • Collaborate with the Nurse Manager, providers, registered nurses, triage staff, referral staff, and on-site clinical teams • Report backlogs, aging items, routing concerns, barriers, and patient-safety concerns to the Nurse Manager • Participate in developing and refining workflows and performance measures for the newly created position • Identify workflow and routing problems and recommend improvements • Maintain availability, productivity, and responsiveness during assigned remote work hours • Protect patient confidentiality and comply with HIPAA, privacy, security, professional, and regulatory requirements

🎯 Requirements

• Current, unrestricted Licensed Practical Nurse license valid in the State of New Hampshire • Graduate of an accredited practical nursing program • Minimum of two years of clinical nursing experience preferred • Experience using an electronic health record system • Ability to recognize urgent, emergent, abnormal, or time-sensitive concerns and escalate them appropriately • Strong clinical documentation, organization, communication, and follow-through skills • Ability to independently organize and manage a high volume of electronic clinical work involving multiple providers and care teams • Ability to work effectively and collaboratively in a remote environment • Knowledge of professional LPN standards and scope of practice • Ability to work within established protocols, provider direction, and appropriate clinical supervision • Proficiency with computers, electronic health records, secure messaging, Microsoft applications, and remote communication platforms • Private, secure, and HIPAA-compliant workspace • Reliable high-speed internet access • Ability to remain seated and work at a computer for extended periods • Ability to communicate by telephone, video, secure messaging, and electronic health record systems • Ability to read and interpret clinical documentation, electronic communications, and provider instructions • Ability to perform repetitive keyboarding and computer-based tasks throughout the workday

🏖️ Benefits

• Remote work arrangement • Remote-work expectations and secure remote access • Organization-approved equipment, systems, communication methods, and secure remote-access processes • HIPAA-compliant workspace and remote-work support requirements

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