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Patient Appointing Services Clerk

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Copper River Technologies's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of Copper River Technologies

Copper River Technologies

11 - 50 employees

💼 Consulting

🎖️ Defense

📦 Logistics

Consulting • Defense • Logistics

Copper River Technologies is a Federally Recognized Alaskan Tribal-Owned, 8(a) Certified IT cyber defense solutions and service provider. The company offers expertise in cybersecurity, enterprise network infrastructure, mobility, and cloud services, dedicated to delivering technical products that help federal clients enhance their IT infrastructure and achieve mission success. Copper River Technologies prioritizes cost-effective solutions that allow clients to focus on innovation and performance.

📋 Description

• Proactively make outbound calls to schedule specialty care appointments, preventative health visits, and surgery reminders for beneficiaries • Use the Defense Enrollment Eligibility Reporting System (DEERS) to confirm patient eligibility • Coordinate appointment scheduling, rescheduling, and cancellations • Work with other Puget Sound Military Health System Military Treatment Facilities to meet TRICARE access standards • Handle call routing and documentation • Provide secure messaging so appointment information is shared accurately and efficiently • Support military families and veterans by ensuring timely and accurate healthcare appointment scheduling • Provide exceptional customer service

🎯 Requirements

• Proof of US Citizenship is required • Must pass background check to obtain security clearance • High school diploma or GED equivalent • Strong computer skills with proficiency in Microsoft Word, Excel, Access, and other software programs • Excellent communication, interpersonal, and customer service skills • Ability to obtain clearance to access the CSMHS military installation and be issued a Common Access Card (CAC) • Ability to communicate clearly and professionally in both written and verbal formats with staff, patients, and providers • Relevant military experience is a plus and can be substituted for certain requirements • Weekend availability is required as part of the team rotation • Experience in healthcare administration or appointment scheduling (preferred) • Previous knowledge of patient appointment systems, referral management, or healthcare settings is a plus

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Flexible Spending Account - healthcare and dependent care • Health Savings Account - high deductible medical plan • Retirement 401(k) with employer match • Open leave policy and paid holidays • Tuition reimbursement • Transportation expense account • Employee assistance program • Additional benefits may apply based on employment classification and applicable contract requirements

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