Administrative Clerk

🔥 0 minutes ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $50k - $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 3%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ting Labs

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🔧 Hardware

☁️ SaaS

👥 B2C

💰 Series C on 2021-12

Hardware • SaaS • B2C

Ting Labs is a safety-focused company that sells a plug-in electrical sensor plus a subscription service that detects early signs of electrical hazards (micro-arcing) and alerts homeowners and a 24×7 Fire Safety Team to prevent electrical fires. The Ting Sensor is a DIY, plug-in device paired with a mobile app and a monitoring subscription that provides real-time alerts, outage and frozen-pipe notifications, lifetime sensor replacement, a $1,000 remediation credit for electrician visits when needed, and guided support to resolve hazards. Ting emphasizes consumer home protection (claims: 1,000,000+ families trust Ting, 30,000+ potentially devastating fires identified/prevented, and prevention of ~4 out of 5 electrical fires) and also offers grid intelligence and enterprise solutions for utilities and first responders to detect grid faults and outage information. The product is hardware-centric but delivered as an ongoing service combining device, cloud analytics, and expert human response.

📋 Description

• Review, resolve issues, process, pay/request payment, file, and report on contractor invoices and customer reimbursement requests • Organize, document, and digitally file contractor and customer invoices, including proof of payment for reimbursements • Update digital reporting systems with accurate information • Prepare reports and presentations summarizing financial and operational data • Perform error checking and flag discrepancies or missing data • Support timely contractor payments and customer reimbursements • Manage email communications and electronic filing systems for the Fire Safety Team • Investigate payment and invoicing issues • Contact contractors and customers to obtain missing invoices or payment documentation • Reconcile and pay credit card transactions with contractor invoices • Ensure contractor visit reporting aligns with work performed and customer Ting credit balances • Coordinate with the Ting Labs Finance team on accurate and timely accounting • Collaborate with the Fire Safety Team, Finance team, contractors, and customers through phone, email, SMS/texting, chat, and video conferencing • Follow organizational policies and standard operating procedures • Contribute to best practices for remote document management and administrative efficiency

🎯 Requirements

• High school diploma or equivalent • Further education or certification in administrative services, business administration, or a related field is a plus • Proven experience as an administrative clerk, office assistant, or similar role, preferably with remote work experience • Familiarity with document management and basic accounting practices • Experience using Excel spreadsheets, especially for invoicing or financial documentation, highly desirable • Experience working with contractors is a plus • Exceptional organizational and time-management abilities • Excellent data entry skills with high attention to detail • Strong communication and interpersonal skills • Proficiency in MS Office (Word, Excel, PowerPoint) • Proficiency with database software and ability to learn new digital tools and platforms • Ability to work independently and self-manage in a remote work environment • Adaptability, problem-solving skills, integrity, confidentiality, and high self-motivation • Suitable home office setup or ability to work effectively from a remote location • Ability to work standard weekday office hours based on the East Coast time zone • Ability to attend occasional virtual meetings outside standard hours • Ting Labs is an Equal Opportunity Employer

🏖️ Benefits

• Fully remote work arrangement • Computer equipment and software provided by Ting Labs • Flexible schedule depending on organizational needs and time zones • Professional development opportunities • Comprehensive benefits • Competitive compensation • Occasional travel to the Germantown, MD office for in-person meetings, initial training, and continuous improvement initiatives

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