Coral Connect
2 - 10 employees
Founded 2021
🤲 Charity
🌍 Social Impact
Charity • Social Impact
Coral Connect is an innovative platform that connects donors to coral reef conservation efforts. It showcases the growth, health, and progress of each charitable impact, increasing transparency and donor engagement around reef restoration and protection.
Intake Specialist
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🔥 0 minutes ago
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Coral Connect
2 - 10 employees
Founded 2021
🤲 Charity
🌍 Social Impact
Charity • Social Impact
Coral Connect is an innovative platform that connects donors to coral reef conservation efforts. It showcases the growth, health, and progress of each charitable impact, increasing transparency and donor engagement around reef restoration and protection.
📋 Description
• Receive and review incoming referrals via fax, electronic portals, and provider communications • Enter patient demographics, insurance information, and referral details into the system • Verify referral documentation and obtain required elements before benefits investigation and authorization • Conduct welcome calls and explain services, next steps, and financial expectations • Communicate with referring providers to obtain missing or clarifying information • Initiate benefits investigations for pharmacy and infusion services • Identify payer requirements, coverage limitations, and prior authorization needs • Communicate findings to internal teams and escalate issues as needed • Support prior authorization submissions and gather clinical documentation • Coordinate with financial counseling teams on patient cost estimates and assistance options • Identify eligible patients for manufacturer assistance or copay support and initiate enrollment • Route referrals to appropriate teams and track referral status • Maintain documentation and audit trails in accordance with compliance standards
🎯 Requirements
• High school diploma or equivalent required • Minimum 1–3 years of experience in healthcare intake, medical office, specialty pharmacy, or infusion services • Experience with prior authorizations, benefits investigation, or revenue cycle processes preferred • Strong attention to detail and accuracy in data entry • Knowledge of commercial, Medicare, and Medicaid insurance plans • Ability to manage a high-volume workload and meet turnaround time expectations • Excellent communication and customer service skills • Proficiency in EMR systems and pharmacy/infusion platforms such as WeInfuse, CareTend, Brightree, or similar preferred • Bachelor's degree or relevant experience preferred
🏖️ Benefits
• Health • Dental • Vision • Life insurance • 401k • Paid Time Off
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