VP, Expansion

🕒 May 11

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Vice President

👻 Ghost score 46%

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Logo of Cordance

Cordance

201 - 500 employees

Founded 2021

🤝 B2B

💳 Fintech

☁️ SaaS

B2B • Fintech • SaaS

Cordance is a young company with a long history, dedicated to partnering with founder-run businesses to provide financial and strategic support for their growth. Leverage their extensive operational expertise and resources, they focus on customized growth journeys for their partners, ensuring that quality, talent, and culture are preserved. Cordance aims to build long-term partnerships geared towards sustainable success.

📋 Description

• Own and drive cross-sell, upsell, and renewal revenue across all Cordance business units • Develop and execute a portfolio-wide expansion strategy across multiple industries and product lines • Identify and prioritize high-impact growth opportunities within the existing customer base • Align go-to-market teams across business units around coordinated account strategies • Establish consistent processes, ownership, accountability, and collaboration across teams • Oversee renewal strategy and execution to maximize retention and reduce churn • Improve customer adoption, engagement, and long-term value realization • Develop lifecycle-based playbooks for expansion at key customer milestones • Build and manage expansion pipeline with accurate forecasting across products and business units • Establish and track KPIs including net revenue retention, expansion ARR, and renewal rates • Improve conversion rates through structured processes, enablement, and performance management • Partner with Product and Pricing teams on packaging, bundling, and pricing strategies • Identify portfolio gaps and friction points and influence roadmap priorities • Improve visibility into customer data, usage, and expansion signals across platforms • Leverage analytics to identify opportunities and improve targeting and timing • Drive CRM and tooling alignment for multi-product, multi-business-unit selling • Build and lead a high-performing expansion organization • Define roles, incentives, and compensation structures aligned to expansion goals • Foster accountability, collaboration, and customer-centric growth

🎯 Requirements

• 10–15+ years of experience in revenue leadership roles, such as expansion, account management, customer success, or sales • Experience within a software/SaaS environment • Proven track record of driving net revenue retention through cross-sell, upsell, and renewals • Experience operating across multiple products, business units, or industries • Demonstrated success navigating complex organizational structures and aligning diverse stakeholders • Strong analytical, forecasting, and pipeline management skills • Experience building and scaling high-performing revenue teams • Experience designing and implementing scalable playbooks, operating cadences, and cross-functional workflows • Bachelor’s degree required • Final candidate must be able to pass a background check

🏖️ Benefits

• Comprehensive health coverage beginning on the first day of employment • 401(k) plan in the US with employer matching: 1:1 for the first 3% of contributions and 0.5:1 for the next 2%; pre-tax and Roth options; eligible the first of the month after 90 days; immediately vested • RRSP in Canada with employer matching: 1:1 for the first 3% of contributions and 0.5:1 for the next 2%; pre-tax and Roth options; eligible the first of the month after 90 days; immediately vested • Flexible, uncapped paid time off • 12 weeks paid parental leave for all employees • Monthly remote-work stipend of $75 USD / $140 CAD for phone and internet • Generous holiday schedule

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