Scheduling Care Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $21 - $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 19%

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Cortica

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2007

🚘 Automotive

💼 Consulting

📦 Logistics

💰 $30M Series C on 2016-12

Automotive • Consulting • Logistics

Cortica is a multidisciplinary healthcare provider specializing in the diagnosis and treatment of autism and other neurodevelopmental differences in children. With a focus on whole-child health care, Cortica offers a comprehensive range of services including applied behavior analysis (ABA), speech therapy, occupational therapy, and medical evaluations, all provided in a collaborative environment. Their team, which includes pediatric doctors and therapists, is dedicated to creating personalized care plans that improve communication, social skills, and overall developmental progress for children with diverse needs.

📋 Description

• Work collaboratively with the Scheduling Care Supervisor and Regional Scheduling Manager to implement scheduling guidelines and achieve optimal scheduling plans • Create schedule plans and coordinate care based on clinical recommendations • Identify and correct scheduling fills, cancellations, scheduling conflicts, and EMR errors/fixes • Manage appointment cancellations and arrange substitute coverage or make-up sessions • Provide patient and therapist scheduling updates via email or instant communication • Collaborate with teammates to create optimal treatment plans • Identify client demands and scheduling roadblocks and communicate findings through established channels • Process therapist availability and PTO changes through the Scheduling Helpdesk after supervisor approval • Place pre-authorizations and submit patient benefits cases for services when needed • Handle high volumes of calls, emails, portal messages, and internally assigned helpdesk tickets • Apply HIPAA policies and guidelines when communicating client matters • Set priorities, manage time, and meet deadlines • Assist with special projects and administrative tasks • Maintain schedule flexibility, including evening and weekend coverage when needed • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree (preferred) • 2 years’ scheduling experience in an office setting (preferred) • Knowledge of Microsoft Word, Excel, and Internet Applications • Knowledge of administrative and clerical procedures and systems, including word processing, managing files and records, designing forms, and office procedures and terminology • Knowledge of the structure and content of the English language, including word meaning and spelling, composition, and grammar • Knowledge of customer and personal service principles and processes • Knowledge of HIPAA regulations to safeguard patient information • Ability to occasionally stand, walk, sit, climb, balance, kneel, crouch, or crawl • Ability to occasionally lift and/or move up to 40 pounds

🏖️ Benefits

• Company-subsidized medical insurance options • Company-subsidized dental insurance options • 401K with company match and rapid vesting • Personal Time Off that increases based on tenure • Paid holidays • Company-paid life insurance • Disability insurance options • Tuition reimbursement for continuing education and professional development • Employee referral bonus awards