Legal Receptionist

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Corvia Consulting

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

⚖️ Legal

📣 Marketing

💼 Consulting

Legal • Marketing • Consulting

Corvia Consulting is a staffing and recruiting firm focused on supporting personal injury law firms. They recruit, train, and place a wide range of legal professionals — from attorneys and paralegals to case managers, intake specialists, and administrative staff — offering local, remote, and international placement options. Corvia emphasizes fit, retention, ongoing training, and a placement guarantee, acting as a partner to help firms scale sustainably.

📋 Description

• Professionally answer and manage multiple incoming phone lines. • Greet callers warmly and determine how to best assist them. • Answer general questions and provide accurate information. • Route calls accurately to the appropriate team members or departments. • Take detailed and accurate messages, ensuring timely follow-up. • Monitor and manage shared voicemail boxes. • Develop a strong understanding of the organization's services, departments, and frequently asked questions to confidently assist callers. • Maintain professionalism and confidentiality when handling sensitive information. • Assist with general administrative duties, including scheduling, data entry, filing, document management, and other office support as needed. • Deliver a welcoming and professional experience for every caller and visitor.

🎯 Requirements

• 1–2 years of receptionist, administrative, call center, or customer service experience preferred. • Excellent verbal and written communication skills. • Professional phone etiquette with the ability to handle a high volume of calls. • Strong organizational skills and attention to detail. • Ability to multitask, prioritize responsibilities, and remain composed under pressure. • Proficiency with Microsoft Office (Outlook, Word, and Excel). • Experience using RingCentral, Slack, and multi-line phone systems is preferred. • Previous experience working in a personal injury law firm is a plus. • Ability to quickly learn new software, phone systems, and internal processes. • Reliable, professional, customer-service focused, and committed to delivering exceptional service.