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Personal Injury Case Manager, Bilingual

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đź•’ 2 days ago

🗣️🇪🇸 Spanish Required

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Logo of Corvia Consulting

Corvia Consulting

11 - 50 employees

Founded 2025

🤝 B2B

🎯 Recruiter

B2B • Recruitment

Corvia Consulting is a staffing and recruiting firm focused on supporting personal injury law firms. They recruit, train, and place a wide range of legal professionals — from attorneys and paralegals to case managers, intake specialists, and administrative staff — offering local, remote, and international placement options. Corvia emphasizes fit, retention, ongoing training, and a placement guarantee, acting as a partner to help firms scale sustainably.

đź“‹ Description

• Manage a caseload of personal injury matters from intake through settlement or resolution • Monitor case progress and ensure all required tasks, follow-ups, and deadlines are completed in a timely manner • Maintain accurate and organized case files within the case management system • Track treatment status, records requests, insurance information, liens, and other case-related milestones • Identify delays or issues that may impact case progression and escalate concerns appropriately • Serve as a primary point of contact for clients throughout the life of their case • Maintain regular communication with clients regarding treatment updates, case status, outstanding documentation, and next steps • Gather information related to injuries, treatment, lost wages, insurance coverage, and other case-related matters • Provide compassionate, professional, and responsive customer service while building trust and maintaining strong client relationships • Document all client communications accurately and thoroughly • Request, obtain, review, and organize medical records and billing statements • Follow up with healthcare providers regarding outstanding records and bills • Track client treatment progress and maintain accurate treatment timelines • Coordinate with medical providers regarding appointments, treatment updates, and record requests • Communicate regularly with insurance adjusters, medical providers, lien holders, and other parties involved in the claim • Obtain and verify claim information, policy details, adjuster contact information, and coverage documentation • Assist legal teams with preparing demand packages and supporting documentation • Compile medical records, billing records, police reports, photographs, insurance documents, wage loss documentation, and other evidence • Schedule client meetings, medical appointments, recorded statements, depositions, and other case-related activities • Calendar important deadlines and follow-up tasks • Maintain accurate notes and case updates within the case management system

🎯 Requirements

• Minimum of 2 years of personal injury case management experience • Strong understanding of the personal injury claims process, including treatment coordination, records collection, demand preparation, and settlement workflows • Excellent communication and interpersonal skills • Strong organizational skills with exceptional attention to detail • Ability to effectively manage a high-volume caseload • Ability to prioritize tasks and meet deadlines in a fast-paced environment • Strong problem-solving and critical-thinking skills • Experience working with case management software and electronic file systems • Proficiency with Microsoft Office, Google Workspace, and related business software • Reliable internet connection and dedicated remote workspace • Bilingual English/Spanish communication skills.

🏖️ Benefits

• Competitive compensation based on experience and qualifications • Fully remote work environment • Ongoing training and professional development opportunities • Long-term growth potential within a rapidly growing company • Supportive and collaborative team culture • Opportunity to work with established personal injury law firms across the United States

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