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Benefits Analyst

Job not on LinkedIn

šŸ”„ 1 minute ago

šŸ„ California, Colorado, +12 more states – Remote

infoinfo

šŸ’µ $92k - $115k / year

ā° Full Time

🟔 Mid-level

🟠 Senior

🧐 Analyst

Where this job comes from

Posted on Coursera's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Coursera

Coursera

1001 - 5000 employees

šŸ“š Education

šŸ›ļø eCommerce

ā˜ļø SaaS

šŸ’° $1M Venture Round on 2021-01

Education • eCommerce • SaaS

Coursera is one of the largest online learning platforms in the world, launched in 2012 by Stanford professors Andrew Ng and Daphne Koller. With the mission of providing universal access to world-class learning, Coursera partners with over 250 leading universities and industry partners to offer a wide range of courses, Specializations, Professional Certificates, and degree programs. As of March 2022, it had 102 million registered learners and is utilized by institutions globally for workforce upskilling and reskilling in various fields like data science, technology, and business. Coursera became a B Corp in February 2021.

šŸ“‹ Description

• Manage employee benefit inquiries, enrollment corrections, qualifying life events, dependent changes, and routine Workday transactions • Monitor eligibility files, identify discrepancies, reconcile enrollment and payroll deductions, coordinate vendor corrections, and maintain exception logs • Own follow-ups with benefits vendors and escalate decisions when needed • Maintain process documentation, controls, and audit trails; recommend and implement process improvements and automation • Conduct systematic testing and configuration validation in the benefits administration system • Assist with Form 5500, ACA reporting, nondiscrimination testing, SPD/SMM, and notice distribution • Support benefits governance and respond to internal and external audit requests • Partner with Benefits, Legal, Finance, and external advisors on regulatory changes • Draft, review, and maintain employee-facing benefits communications • Serve as an escalation point for complex employee benefits questions • Act as a day-to-day contact for benefits carriers, brokers, and third-party administrators • Monitor vendor service levels, resolve issues, and support vendor reviews, renewals, and RFP/vendor selection • Ensure accurate data exchange with vendors and monitor eligibility and payroll feeds • Manage invoice payment processing, purchase order setup, and related financial workflows • Drive continuous improvement using AI and new technology solutions • Contribute to or lead open enrollment, vendor reviews, system implementations, and data analytics projects

šŸŽÆ Requirements

• Proven ability to work independently with strong personal accountability and ownership over recurring deliverables • Demonstrated professional knowledge in benefits administration • Strong analytical and problem-solving skills • Hands-on experience with data reconciliation and audits, payroll, or invoice data • Proven ability to build internal/external partner relationships • Typically 5+ years of relevant experience (or equivalent combination of education and experience) • Working knowledge of U.S. benefits regulations, including ERISA, ACA, HIPAA, COBRA, and FMLA • Strong written communication skills and ability to explain complex benefits topics clearly • Advanced Excel or Google Sheets skills • Experience with an HRIS such as Workday, UKG, or ADP and benefits administration platforms • Strong attention to detail and ability to manage multiple priorities and deadlines • Ability to handle confidential employee information with discretion and in accordance with privacy requirements

šŸ–ļø Benefits

• Comprehensive health and wellness benefits • Bonus programs • RSU equity programs • Global perks • Opportunities for professional growth and skill expansion • Flexible choice of working from home, an office, or a collaboration space • Opportunities to lead or contribute to special projects • Equal opportunity workplace • Reasonable accommodations upon request

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