Billing Specialist

Job not on LinkedIn

🔥 1 minute ago

🏈 Alabama, Alaska, +42 more states – Remote

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $16 - $24 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Cox Enterprises

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1898

🚘 Automotive

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

Automotive • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

📋 Description

• Handle inbound customer inquiries via phone and email as a first line of contact • Partner with various departments to support customers and internal teams • Process billing transactions, invoices, credits, and account adjustments accurately and within established timelines • Set up and maintain customer accounts within billing systems • Review, verify, and audit billing information for accuracy and completeness • Research and resolve billing discrepancies, payment issues, and customer inquiries • Post payments and adjustments to customer accounts • Monitor billing reports and identify exceptions or potential issues • Assist with collections-related activities and payment tracking • Gather information from internal departments to resolve billing concerns • Maintain accurate records and supporting documentation • Follow company billing policies, procedures, and regulatory requirements • Support continuous improvement initiatives that enhance billing efficiency and accuracy • Perform other duties as assigned

🎯 Requirements

• High school diploma/GED with 2+ years of billing-related experience, preferably in a customer-facing role • Any level degree or certification beyond HS Diploma or GED will have 1+ year of relevant experience • Ability to articulate issues, document resolution, and recognize when to escalate • Strong written and verbal communication skills required • Effective accounting, organizational, attention to detail, and time management skills required • Excellent computer and software knowledge, including Excel, Word, PowerPoint, Outlook, and Oracle • Experience working with customers or vendors to resolve issues with an excellent customer service track record • Must clear a pre-employment drug test • Must currently be authorized to work in the United States for any employer without current or future sponsorship • No OPT, CPT, STEM/OPT, or visa sponsorship now or in future

🏖️ Benefits

• Minimum of 6.67 hours of paid time off every month • Seven paid holidays throughout the calendar year • Bereavement leave • Time off to vote • Jury duty leave • Volunteer time off • Military leave • Parental leave • Health care insurance (medical, dental, vision) • Retirement planning (401(k)) • Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO) • Reasonable accommodations when requested by a qualified applicant or employee with disability