Breakdown Coordinator

Job not on LinkedIn

🔥 12 hours ago

🏈 Alabama, Alaska, +40 more states – Remote

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💵 $18 - $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Cox Enterprises

Cox Enterprises

10,000+ employees

Founded 1898

🚘 Automotive

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

Automotive • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

📋 Description

• Troubleshoot breakdown events to ensure the appropriate service provider is dispatched • Coordinate and manage fleet-operation logistics • Ensure vehicles are maintained and repaired promptly • Assess and assign all open events • Verify proper authorization to dispatch events • Assign the appropriate and nearest service provider for requested repairs • Advise customers of estimated arrival times and follow their requirements • Inform the supervisor on duty of service-provider delays or repair problems • Address problems and customer inquiries • Provide service coverage across a 24/7/365 operation

🎯 Requirements

• High school diploma or GED and 3 years of experience in a related field • Related experience in dispatching for breakdown and/or tire, or medium to heavy duty vehicle maintenance • Alternatively, an advanced degree or certification in a related discipline (Medium/Heavy Duty Truck Technology) or 5 years of experience in a related field • Strong knowledge of dispatching and multitasking • Preferred: degree in related discipline or industry experience • Must clear a pre-employment drug test • Must be currently authorized to work in the United States for any employer without current or future sponsorship • No OPT, CPT, STEM/OPT, or visa sponsorship now or in future • Training availability Monday–Friday, 8:00 am–5:00 pm ET • Availability for schedules operating in a 24/7/365 environment, including weekend, evening/night, or overnight shifts

🏖️ Benefits

• Competitive salary and bonus/incentive plans • Flexible time-off policies and accommodating work schedules • Comprehensive healthcare, including medical, dental, and vision options • 401(k) retirement plans with company match • Professional development and continuing education opportunities • Inclusive parental leave policies • Fertility coverage and adoption assistance • Pet insurance • Employee discounts • Minimum of 6.67 hours of paid time off every month • Seven paid holidays throughout the calendar year • Bereavement leave • Time off to vote • Jury duty leave • Volunteer time off • Military leave • Health care insurance • Retirement planning • Sick leave • Flexible vacation/wellness days • Reasonable accommodations for qualified applicants with disabilities

Apply Now

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