Performance Manager

Job not on LinkedIn

🕒 3 days ago

🐎 Kentucky, Ohio, +2 more states – Remote

🐎 Kentucky – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote

💵 $82.5k - $123.7k / year

⏰ Full Time

🟢 Junior

👔 Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Cox Enterprises

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1898

🚘 Automotive

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

Automotive • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

📋 Description

• Build and maintain relationships with a portfolio of external clients • Own client relationships and advocate for client needs internally • Drive client and revenue retention and product utilization • Identify customer interest in additional products and expand or upsell product functionality • Collaborate with other Performance Managers to provide seamless experiences for clients with multiple products • Manage the progress and results of assigned accounts independently • Engage clients through onsite visits and virtual screen-share sessions • Improve clients’ business processes and help them meet objectives • Develop action plans for at-risk clients to retain relationships • Identify barriers and core problems preventing clients from meeting objectives • Provide guidance on leveraging product capabilities to meet business objectives • Monitor and analyze account performance and trends • Monitor client system red flags and emergencies and take immediate action • Improve processes and systems during client engagements • Maintain product knowledge, including new releases and product enhancements • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in a related discipline and 4 years’ experience in a related field; alternatives include a master’s degree and 2 years’ experience, a Ph.D. and up to 1 year of experience, or 8 years’ experience in a related field • Valid driver’s license required • At least 3 years’ recent retail automotive experience preferred • Experience as a General Manager, General Sales Manager, Sales Manager, Finance Manager, BDC Manager, or similar capacity preferred • Proven ability to influence change inside a dealership preferred • Direct experience desking deals in a retail automotive environment preferred • Working knowledge and experience in retail automotive and software utilization preferred • Proficiency in Microsoft Suite, screen-share technologies, and relevant software systems preferred • Ability to communicate effectively with all levels at an automotive dealership or dealer group • Ability to work remotely, nearly autonomously under moderate supervision, and follow standard practices and procedures • Ability and eagerness to learn complex technology and basic understanding of web-based systems • Ability to travel potentially up to 50%, including in-market travel, overnight travel, and occasional weekends • Must pass a pre-employment drug test • Must be currently authorized to work in the United States without current or future sponsorship; no OPT, CPT, STEM/OPT, or visa sponsorship

🏖️ Benefits

• Annual incentive/commission target of $27,000.00 • Flexible time-off policies and accommodating work schedules • Comprehensive healthcare benefits with multiple options for individuals and families • 401(k) retirement plans with company match • Inclusive parental leave policies • Fertility coverage and adoption assistance • Professional development and continuing education opportunities • Financial wellness/planning resources • Vacation with pay • Seven paid holidays • Up to 160 hours of paid wellness annually • Bereavement leave • Time off to vote • Jury duty leave • Volunteer time off • Military leave • Parental leave • Flexible vacation/wellness days and/or PTO