Senior Systems Administrator – Architect

Job not on LinkedIn

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🗽 New York – Remote

🗽 New York – Remote

💵 $110.3k - $121.4k / year

⏰ Full Time

🟠 Senior

⌨️ Systems Administrator

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Committee to Protect Journalists

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1981

🤝 Non-profit

📱 Media

🌍 Social Impact

💰 Grant on 2022-07

Non-profit • Media • Social Impact

Committee to Protect Journalists is an independent, nonprofit organization that promotes press freedom worldwide. It advocates for journalists, including reporters and photojournalists, and supports the rights of news media and bloggers to operate freely. Through its work, the organization emphasizes the importance of a free press as essential to democracy and public discourse.

📋 Description

• Partner with stakeholders to map current-state processes and identify system gaps or inefficiencies • Translate business requirements into system solutions and functional designs • Create and maintain process documentation, system documentation, and user guides • Manage the IT change lifecycle, including requirements, build, testing, rollout, and training • Serve as a resource for system questions and provide user support and training • Conduct user interviews, stakeholder sessions, usability tests, and sorting exercises • Build structural blueprints, flowcharts, and site maps for organizing and accessing content and data • Create low-fidelity wireframes and interactive mockups showing layouts, navigation paths, and user flows • Design naming conventions, category structures, and metadata tagging systems • Collaborate with internal teams and development consultants on technology solutions • Administer and configure Salesforce and cloud productivity and collaboration platforms such as Google Workspace or Microsoft 365 • Manage user access, roles, permissions, and security settings • Build and maintain workflows, automation, and validation logic • Support integrations and data flows between systems with vendors and technical partners • Monitor system health, troubleshoot issues, and coordinate resolution with the MSP, vendors, and consultants • Evaluate new tools, features, and releases • Maintain data quality through imports, cleanup, and governance • Build reports and dashboards for operational and leadership decisions • Provide surge-capacity support for hardware, software, tickets and incidents, user accounts and security, networks and connectivity, onboarding/offboarding, and asset tracking • Support staff across multiple countries and time zones

🎯 Requirements

• 3–5+ years supporting, administering and configuring multiple enterprise business systems (CRM, ERP, HRIS, Google Workspace, MS365, Salesforce and/or similar SaaS platforms) • Hands-on experience configuring workflows, automation, and permission models • Experience gathering requirements and turning them into system designs • Strong process mapping and documentation skills • Comfort working with data: imports/exports, cleanup, and basic reporting • Experience supporting and guiding users on a variety of technology platforms • Ability and willingness to provide remote training • Ability to explain complex technical concepts to non-technical stakeholders • Patience and empathy when helping frustrated or non-technical users • Confidence presenting materials clearly and keeping an audience engaged • Strong time management and organization • Salesforce administration experience preferred; Salesforce Certified Administrator is a strong plus • Google Workspace administration preferred • Microsoft 365 administration experience including Teams, Exchange, SharePoint and Entra ID preferred • Experience with Power Automate, Flow, or other low-code automation tools preferred • Exposure to integrations, APIs, or middleware such as Zapier, Workato, or MuleSoft preferred • Familiarity with SQL or scripting preferred • Familiarity with Lucidchart, Visio, or similar process mapping tools preferred • Background in nonprofit administration preferred • Availability to work and attend meetings on US Eastern time and travel to New York for meetings as needed

🏖️ Benefits

• Full-time, benefits-eligible employment • Comprehensive benefits package for US employees • Benefits consistent with country-of-hire standards for staff hired through an Employer of Record • Remote or hybrid-optional work arrangement • Flexible working environment • Hybrid and flexible work schedule opportunities • Employer of Record support for international staff