IT Systems Administrator

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $85k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⌨️ Systems Administrator

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Medely

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

💼 Consulting

📦 Logistics

✈️ Travel

💰 Seed Round on 2017-04

Consulting • Logistics • Travel

Medely is an online talent marketplace that connects healthcare professionals, including nurses and allied health technicians, with healthcare facilities such as hospitals, surgical centers, and post-acute care facilities. It offers flexible working solutions like per diem shifts, travel assignments, and local assignments, allowing professionals to work on their terms. The platform provides tools for workforce management, credentialing, and timesheet and billing management. Medely aims to streamline staffing processes and delivery of healthcare services by connecting facilities directly with qualified staff quickly and efficiently, without the constraints of traditional agency roles.

📋 Description

• Own Okta as the identity and access control plane, including SSO, SCIM, group rules, profile mapping, authentication policies, MFA/FastPass, Device Trust, and admin role scoping • Design and maintain RBAC, access-control matrices, birthright access, time-bound access, automatic revocation, and recurring access reviews • Govern service and shared accounts and produce audit-ready evidence for SOC 2 and security reviews • Design, build, and maintain n8n, Okta Workflows, and ticketing-platform automations and integrations • Automate the employee lifecycle from pre-hire preparation through onboarding, role changes, leaves, and offboarding • Partner with HR / People Ops on lifecycle data standards, trigger timing, start dates, role changes, leaves, and terminations • Build self-service access requests with approval routing and automatic provisioning • Own macOS and Windows MDM, including enrollment, profiles, compliance baselines, patching, app deployment, encryption, and hardware lifecycle • Maintain Okta Device Trust and harden device-enrollment controls • Provide frontline support for Medely Help and handle occasional password/MFA resets, break/fix troubleshooting, and remote machine replacement • Configure ticketing catalogs, forms, routing, categories, SLAs, privacy-aware inbox boundaries, and AI triage • Maintain the IT knowledge base and internal runbooks in Notion • Administer Zoom Workplace and Zoom Phone, including SSO/SCIM, licensing, recordings, phone numbers, porting, call queues, IVR, routing, E911, compliance, and lifecycle automation • Enable and govern AI tools, LLM APIs, MCP connectors, and AI agents with access controls, data boundaries, logging, and human review • Own Torii for SaaS discovery, shadow-IT triage, application ownership, license reclamation, and renewal/consolidation decisions • Monitor Okta logs and admin activity, support incident response, administer 1Password, and support security awareness and SOC 2 evidence collection • Design IT data architecture, sources of truth, synchronization patterns, dashboards, metrics, SaaS audits, renewals, and license reclamation • Administer Notion teamspaces, permissions, SCIM/SSO, databases, forms, automations, and AI agents • Deliver provisioning gap reports, production automations, Torii reviews, Zoom audits, self-service access, automated lifecycle workflows, access reviews, device-trust coverage, and trusted IT operational dashboards

🎯 Requirements

• 4+ years in IT operations, systems administration, or IT engineering in a SaaS-first, remote company • Deep, hands-on Okta administration: SSO (SAML/OIDC), SCIM, group rules, attribute mapping, authentication policies, Device Trust, and Okta Workflows • Hands-on MDM for both macOS and Windows, including ABM/ADE, Autopilot, compliance policies, and app deployment • Comfortable troubleshooting, hardening, and deploying on both macOS and Windows • Microsoft 365 / Office 365 experience, including licensing, app deployment, Entra ID basics, Google Workspace coexistence, and Office apps on macOS and Windows • Experience building automations and integrations with n8n, Okta Workflows, Zapier/Make, or Workato using REST APIs, webhooks, and JSON • Hands-on experience building with LLM APIs (Anthropic/OpenAI), MCP connectors, and AI agents using least privilege, sensitive-data protection, human-in-the-loop controls, logging, and documentation • Strong understanding of least privilege, RBAC, joiner/mover/leaver processes, and SOC 2-aligned IT controls • Experience partnering with HR / People Ops on employee lifecycle management • Hands-on 1Password administration, including provisioning, vault design, permissions, policies, account recovery, and shared-credential governance • Security-minded approach; comfortable reading authentication logs and identifying risky configurations • Experience with SaaS management / shadow IT discovery tools such as Torii, Productiv, or Zluri • Google Workspace administration • Hands-on Zoom and Zoom Phone administration, including licensing, SSO/SCIM, meeting and recording policies, number management and porting, call queues, auto receptionists, routing, and E911 • Advanced ticketing platform administration, including workflows, routing, request forms and catalogs, SLAs, queues, and integrations • Ability to translate technical concepts into plain English and business needs into technical requirements and workflows • Clear technical and non-technical writing for runbooks, knowledge-base articles, and decision documents • Reliable ownership, deadline management, and proactive blocker escalation • Self-directed technical growth through platforms, certifications, side projects, or new tools • Okta Certified Professional strongly preferred • Okta Certified Administrator strongly preferred • Notion certification strongly preferred • If not already Okta Certified, complete Okta Professional and Administrator certification within the first 6 months

🏖️ Benefits

• 401k • Medical, dental, and vision insurance • Flexible and unlimited PTO • Paid parental leave • Equity • Remote work • Okta Expert Learning Pass and training available for required certifications