Delivery and Operations Executive – Learning

🕒 August 20

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cprime, Inc

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Cprime, Inc. is a full-service consulting firm that specializes in transformative ServiceNow solutions to enhance customer experience, employee experience, and technology excellence. As a strategic enterprise consulting partner, Cprime utilizes its extensive expertise to drive innovation and agility across businesses, providing experience-driven solutions that align with modern technology trends and human innovation. With a focus on enterprise agility, digital transformation, and scaled agility, the company offers integrated capabilities in custom software development, DevOps, and cloud services. Cprime is dedicated to optimizing business technology and enhancing operations through strategic partnerships with core technology platforms. Additionally, Cprime provides comprehensive training and development solutions to bridge skills gaps and foster innovation across organizations.

📋 Description

• Support the end-to-end administration of public and private training programs. • Coordinate training schedules, learner enrolments, and session logistics. • Manage learner communications, including training invitations, reminders, and course-related updates. • Maintain accurate training records, schedules, and operational data in Salesforce. • Generate and maintain operational reports, dashboards, and documentation as required. • Assist in coordinating instructor schedules, training logistics, and classroom requirements. • Publish and maintain course schedules and information on certification and partner portals. • Support the maintenance of course catalogues, training content, and related documentation. • Assist in managing trainer credentials, certification records, and accreditation requirements. • Support channel partner administration, including onboarding, quotations, and operational requests. • Coordinate with internal stakeholders to ensure smooth execution of training programs. • Maintain standard operating procedures, process documentation, and knowledge repositories. • Identify opportunities to improve operational efficiency and support process improvement initiatives. • Perform other learning operations and administrative responsibilities as assigned by the Learning & Coaching leadership team.

🎯 Requirements

• Bachelor's degree in Business Administration, Management, Education, or a related discipline. • 3-6 years of relevant experience in learning administration, training operations, program coordination, education operations, or a similar role. • Prior experience supporting professional training, certification programs, corporate learning, or customer-facing training operations is preferred. • Experience working with CRM, LMS, or other learning/operations platforms; hands-on experience with Salesforce is an advantage. • Strong organizational and coordination skills, with the ability to manage multiple training programs, schedules, stakeholders, and deadlines simultaneously. • Excellent written and verbal communication skills, with the ability to interact professionally with learners, instructors, customers, partners, and internal stakeholders. • Strong attention to detail and demonstrated ability to maintain accurate operational records, reports, and documentation. • Ability to work independently, take ownership of assigned activities, and proactively follow up to ensure timely completion. • Ability to work effectively in a global, fast-paced environment and collaborate across different teams and time zones.