Engagement Manager

🕒 October 14, 2025

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Cradle

WebsiteLinkedInAll Job Openings

11 - 50 employees

🧬 Biotechnology

🤖 Artificial Intelligence

🔬 Science

Biotechnology • Artificial Intelligence • Science

Cradle is a biotechnology company that specializes in protein engineering using machine learning technology. It enables the design of improved variants of target protein sequences with ease, optimizing properties like enzyme activity, thermostability, solvent stability, solubility, and substrate specificity. The platform streamlines the process by integrating lab data and predictive performance scores, helping fast-track the development of proteins, such as enzymes, vaccines, peptides, and antibodies. Trusted by leading biotech teams, Cradle is designed to fit seamlessly into existing workflows while keeping data and intellectual property secure.

📋 Description

• Ensure Cradle’s largest customers achieve success across their entire protein R&D portfolio. • Own success at the portfolio level — building deep relationships with senior stakeholders, aligning on portfolio success metrics, and ensuring our software and services deliver measurable value across departments and programs. • Serve as a trusted partner to senior leaders in global biopharma and industrial biotech companies. • Guide strategic planning, adoption, and expansion of Cradle’s platform. • Coordinate with Scientific Advisors to ensure smooth project initiation, resource allocation, and execution within licensed project slots. • Manage multi-workstream engagements, ensuring alignment across Science, Product, and ML teams. • Solicit, capture, and communicate customer feedback to drive improvements in Cradle’s product and service delivery.

🎯 Requirements

• Deep understanding of biopharma R&D workflows and the ability to confidently engage with executive stakeholders as well as experimental and computational scientists. • 5–7+ years in enterprise client-facing roles (program management, consulting, or customer success) ideally in Life Sciences. • Proven ability to lead complex, multi-stakeholder programs and drive measurable ROI. • Strong relationship-building, executive presence, crisp communication, and excellent organizational skills. • Comfortable presenting scientific and business insights to internal and external cross-functional audiences. • MSc or advanced degree in Molecular Biology, Biotechnology, Bioengineering, or a related field, or equivalent professional experience. • Willingness to travel to- and work from customer sites (20% of the time).

🏖️ Benefits

• Competitive salary • Generous equity stake (for full time employees) • Wide range of benefits • Career progression opportunities