District Leader

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟠 Senior

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Crate and Barrel

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🛒 Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

Crate and Barrel is an industry-leading home furnishings specialty retailer founded in 1962 that helps people build purposeful homes across a family of brands including Crate & Barrel, Crate & Kids, CB2, and Hudson Grace. A leader in omnichannel and direct-marketing retail, the company operates more than 100 stores in the U. S. and Canada, supports international franchise locations and eCommerce platforms in multiple countries, and offers curated sourcing, production, custom delivery and set-up in over 90 countries. Owned by the Otto Group, Crate & Barrel emphasizes the physical retail experience alongside robust digital and eCommerce capabilities and employs roughly 7,500 associates.

📋 Description

• Inspire teams to increase sales year over year by ensuring a selling culture, leading and executing a selling focused organization and sales performance incentives • Leverage business acumen, reporting and store visits to assess districts of opportunity, prioritize and determine root causes • Support your teams to problem solve and build solution-based action plans • Bring leadership decisions to life, supporting efforts and initiatives across all business channels • Demonstrate curiosity by understanding feedback from various business channels and customers in order to deliver exceptional customer service • Maintain awareness and strong understanding of the associate talent and expertise in the district in order to leverage skills, training, and mentorship across stores • Set a high bar for exceptional performance and lead performance management standards to ensure strong associates are recognized and that issues are identified, coached and challenged • Be present in stores. Build trust, be approachable and maintain an open door so that associates feel comfortable sharing their feedback. Respond to issues and feedback with urgency and care • Proactively assess the store leadership team, and support the store leader to develop all associates and create a bench for key roles • Maintain an understanding of competitors across your district and anticipate trends and opportunities to increase business • Provide feedback to improve processes and standards and drive profitability with a focus toward innovation and growth • Approach strategy changes and rollouts thoughtfully and anticipate potential issues based on knowledge of your stores and propose solutions to overcome any obstacles • Provide subject matter expertise on store-relevant projects • Partner with the Regional Director and store leaders on strategic decision-making and ongoing feedback for continuous improvement

🎯 Requirements

• 5+ years of retail leadership experience including at least 2 years multi-unit experience • Experience with $50 million+ volume strongly preferred

🏖️ Benefits

• Medical/Dental/Vision • Life insurance and Disability • Retirement and 401(k) match • Paid time off, wellness time and volunteer time • Merchandise discount and EAP resources • Tuition Reimbursement