
1001 - 5000 employees
Founded 1972
💸 Finance
💳 Fintech
🚘 Automotive
Finance • Fintech • Automotive
Credit Acceptance is a company that specializes in providing auto financing solutions to individuals, including those with bad credit history or no credit history at all. With over 50 years of experience, Credit Acceptance has helped more than 4 million consumers secure financing for vehicle purchases. The company operates a network of over 15,000 dealers and offers customers the ability to pre-qualify for auto financing, which does not impact their credit score. Furthermore, Credit Acceptance provides educational resources and tools, such as payment and auto price calculators, to assist customers in managing their finances and understanding their credit options. The company's mission is to drive possibility by offering financial solutions that give individuals the opportunity to improve their financial situation and secure reliable transportation.
🔥 1 minute ago
🎰 Nevada – Remote
💵 $25 - $29 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧐 Analyst
🦅 H1B Visa Sponsor
👻 Ghost score 0%
Where this job comes from
Posted on Credit Acceptance's careers page, not through a job board
First seen by Remote Rocketship 1 minute ago

1001 - 5000 employees
Founded 1972
💸 Finance
💳 Fintech
🚘 Automotive
Finance • Fintech • Automotive
Credit Acceptance is a company that specializes in providing auto financing solutions to individuals, including those with bad credit history or no credit history at all. With over 50 years of experience, Credit Acceptance has helped more than 4 million consumers secure financing for vehicle purchases. The company operates a network of over 15,000 dealers and offers customers the ability to pre-qualify for auto financing, which does not impact their credit score. Furthermore, Credit Acceptance provides educational resources and tools, such as payment and auto price calculators, to assist customers in managing their finances and understanding their credit options. The company's mission is to drive possibility by offering financial solutions that give individuals the opportunity to improve their financial situation and secure reliable transportation.
• Handle phone calls from stakeholders, spending the majority of time signed on to the phone system • Review, validate, and verify information through document review, internet searches, and phone calls to quickly fund compliant deals • Provide high-level customer service and maintain stakeholder relationships • Resolve and document dealer inquiries unrelated to the funding process • Manage license, title, audit, and inventory issues to keep dealer pipelines open • Welcome and onboard new dealers by providing initial funding assistance • Attend mandatory training and comply with attendance requirements • Perform other assigned duties
• Bachelor’s degree, equivalent Credit Acceptance work experience, or 4 years of continuous experience in loan underwriting or document review and validation in a high-volume call center environment • Proficiency in Microsoft Word, Excel, and Outlook • Compliance with company policies, processes, and legal guidelines • Ability to work Saturday shifts with an offsetting flex day during the regular work week • Mandatory overtime during peak season (January through April) and month end • Customer Service experience in a call center environment required for candidates without a Bachelor’s degree • Experience reviewing contracts/legal documents with strong attention to detail • Experience interpreting existing rules/guidelines and applying them appropriately to make decisions • Ability to work independently in a fast-paced environment • Ability to adapt to change and maintain a flexible schedule • Clear, professional, and articulate telephone communication • Ability to learn quickly and apply learned knowledge • Ability to handle difficult conversations professionally • Required degrees must be earned at accredited institutions recognized by the Council for Higher Education Accreditation or equivalent
• 401(K) match • Adoption assistance • Parental leave • Tuition reimbursement • Comprehensive medical, dental, and vision coverage • Nonstandard benefits • Travel expenses covered for mandatory training travel
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