Revenue Analytics Manager

🕒 May 27

🇺🇸 United States – Remote

💵 $120k - $175k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📉 Data Analyst

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Cresta

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

SaaS • Artificial Intelligence • Enterprise

Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.

📋 Description

• Own recurring reporting across Sales, Marketing, and CS: pipeline, win rates, ARR, funnel performance, churn/retention metrics, and usage data • Build and maintain reporting infrastructure in Looker Studio, BigQuery, and Salesforce • Ensure reports are accurate, timely, and accessible to the right stakeholders • Identify trends and surface insights proactively — don't wait to be asked • Design and build standard and mid-complexity dashboards for GTM stakeholders • Collaborate with the Senior Director on architecture for high-visibility exec-facing dashboards • Establish dashboard standards: naming conventions, refresh cadences, data source documentation • Maintain a self-service reporting culture — build dashboards people can trust and use without hand-holding • Identify and eliminate manual, repetitive processes across the BD&I team and GTM stakeholders • Build automated workflows in Salesforce, Looker Studio, and adjacent tools • Document automation logic and maintain operational runbooks for key recurring processes • Own complex and ambiguous ad hoc requests • Translate business questions into clear analytical frameworks and communicate findings clearly — in writing, in dashboards, and in live settings • Serve as the escalation point for data quality and SFDC issues — investigate root causes and drive resolution • Establish and enforce data standards across reporting domains you own • Ensure GTM KPI definitions are consistent and documented

🎯 Requirements

• 5–8 years in data analytics, business intelligence, or GTM/Revenue Operations — with meaningful experience at a startup or high-growth SaaS company • Demonstrated ability to operate autonomously in an ambiguous, fast-moving environment • Proven ownership of reporting across at least two GTM functions (Sales, Marketing, or CS) • Strong proficiency in Looker Studio or comparable BI tool (Tableau, Power BI) • Hands-on experience with Salesforce — reporting, data model, and CRM operations • Working SQL with BigQuery or equivalent cloud data warehouse experience • Strong written and verbal communication — comfortable presenting findings to leadership • Highly organized, detail-oriented, and able to manage multiple workstreams simultaneously

🏖️ Benefits

• Competitive compensation & equity, aligned with experience and market benchmarks • Comprehensive medical, dental, and vision insurance • Remote-first culture with opportunities for in-person collaboration • Professional development budget for courses, conferences, and ongoing learning • Generous PTO and holidays • Inclusive culture committed to diverse backgrounds and perspectives