
201 - 500 employees
đ€ Non-profit
đ„ Healthcare
đ Social Impact
Non-profit âą Healthcare âą Social Impact
Crisis Connections is a non-profit organization dedicated to fostering resilience and wellbeing by connecting individuals to accessible and compassionate support. Operating for 50 years in the Seattle-King County area, they provide free, 24/7 crisis intervention services including the King County 988 Crisis Line, WA Recovery Help Line, and Teen Link for youth. Their mission focuses on supporting individuals experiencing emotional distress, mental health crises, and suicide prevention through various resources and community trainings, making a significant impact on the mental health landscape in their region.
đ„ 49 minutes ago
đ” Arizona, Ohio, +2 more states â Remote
đ” $39 / hour
â± Part Time
đĄ Mid-level
đ Senior
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201 - 500 employees
đ€ Non-profit
đ„ Healthcare
đ Social Impact
Non-profit âą Healthcare âą Social Impact
Crisis Connections is a non-profit organization dedicated to fostering resilience and wellbeing by connecting individuals to accessible and compassionate support. Operating for 50 years in the Seattle-King County area, they provide free, 24/7 crisis intervention services including the King County 988 Crisis Line, WA Recovery Help Line, and Teen Link for youth. Their mission focuses on supporting individuals experiencing emotional distress, mental health crises, and suicide prevention through various resources and community trainings, making a significant impact on the mental health landscape in their region.
âą Provide risk assessment oversight, clinical decision making, and support to 911 Crisis Diversion Specialists through consultation and coaching during live calls âą Develop crisis intervention plans and coordinate referrals to essential community resources âą Monitor service delivery via phone and, in the future, chat/text âą Ensure callers receive emotional support and referrals to the appropriate level of care âą Directly oversee 911 Crisis Diversion Specialists and provide general oversight and direction to other staff during scheduled shifts âą Support staff in assessing risk of harm and mental illness and implementing clinical interventions and community resources âą Ensure screening and linkage to Next Day Appointments, Children's Crisis Outreach and Response System, Mobile Crisis Teams, Geriatric Regional Assessment Team, Designated Crisis Responders, and other outreach services âą Provide ongoing and immediate feedback to Diversion Specialist and Information and Referral Specialist staff âą Ensure policies and procedures are followed by staff answering the line âą Identify callers known to the agency who may have case plans on file âą Ensure accurate and complete documentation in the assigned electronic health record âą Ensure fidelity to 988 Suicide and Crisis Lifeline risk assessment requirements and AIRS information and referral standards âą Maintain compassionate, respectful, professional, and recovery-oriented services âą Support training and job shadowing for new staff âą Maintain professional literature and behavioral health knowledge; complete at least 12 hours of approved training per FTE âą Attend assigned staff meetings and perform other duties as assigned
âą Candidates need to be located in WA, TX, AZ, or OH âą Mental Health Professional (MHP) status as defined by Washington Administrative Code (WAC 246-341-0515) and Revised Code of Washington (RCW 71.05 and 71.34) âą Must hold one active Washington credential or license: LICSW/LSWAIC, LMHC/LMHCA, LMFT/LMFTA, Psychiatric ARNP, Psychiatrist, Psychologist, Licensed Psychological Associate, Physician Assistant working under a psychiatrist, or Certified/Licensed Agency Affiliated Counselor âą Employees must maintain current licensure and fulfill continuing education requirements âą Additional certifications in crisis intervention, suicide prevention, or trauma-informed care are strongly encouraged âą Clinical expertise in crisis intervention, de-escalation, and mental health âą Ability to sit or stand for lengthy periods âą Ability to wear a headset or earphones while taking calls and attending meetings âą Ability to manage several IT/software platforms simultaneously in a moderately noisy and distracting environment âą Ability to work with conversations involving suicide, mental health issues, and crisis situations âą Successful background check including Criminal History Report and Reference Check âą Successful basic Computer Skills assessment âą Smartphone capable of downloading the Microsoft Multi-factor Authentication application âą High-speed internet, preferably wired ethernet; no cellular or hotspots âą Quiet and confidential designated working area
âą Annual wage increases âą Generous Paid Time Off & 12 Paid Holidays âą Excellent medical, dental, and vision coverage including an 100% employer paid option for certain plans and coverage tiers âą Discount on ORCA transit pass âą Free Parking & Flexible Schedules âą Growth opportunities âą Self-care tools & weekly check ins with your supervisor âą Short-term and long-term disability âą Flexible Spending Accounts (FSA) âą 403B Retirement Plan âą Voluntary Benefits
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đșđž United States â Remote
đ” $150 - $230 / hour
đ„ Funding within the last year
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â± Part Time
đĄ Mid-level
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