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Account Manager

🔥 3 minutes ago

🏄 California – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

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Logo of CropX Technologies

CropX Technologies

51 - 200 employees

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

CropX Technologies is a company that offers an advanced agronomic farm management system integrating AI and machine learning. Their platform aggregates real-time farm data, providing insights and guidance for sustainable and efficient farming. CropX assists farmers in optimizing irrigation, disease and nutrition management, as well as tracking and reporting farm data for improved transparency and resource use. Their solutions are designed to enhance farm productivity, increase profitability, and minimize environmental impact, all while ensuring data connectivity across the agricultural supply chain.

📋 Description

• Own and manage relationships with CropX customers across California territory • Build and nurture strong, trusted customer relationships and develop a deep understanding of customer operations, business needs, and goals • Drive customer retention, satisfaction, and long-term value from CropX solutions • Identify and develop opportunities to expand CropX adoption within existing accounts, including additional products, users, acreage, and locations • Work closely with customers throughout the season to ensure value is delivered and address evolving needs • Develop account plans and maintain an accurate view of account activity, opportunities, and growth potential in the CRM • Serve as a key point of connection between customers and CropX, bringing customer insights and needs back into the organization • Partner with Sales, Customer Success, Agronomy, Operations, Product, and R&D teams to deliver a high-quality customer experience • Support customer onboarding and adoption with relevant internal teams • Identify market trends, customer needs, and opportunities to strengthen CropX's offering and regional presence • Manage schedule and travel effectively while working independently across the territory

🎯 Requirements

• 5+ years of experience in account management, customer success, or a related customer-facing role within the agriculture industry, including experience working with growers and agricultural organizations in California • Farming knowledge and/or agronomic experience, preferably in vineyard management • Experience with AgTech and/or precision agriculture • Strong commercial mindset, with the ability to identify and develop expansion opportunities within existing accounts • Strong account and relationship management skills, with demonstrated ability to understand customer needs from both business and technical perspectives and develop trusted, long-term partnerships • Strong project management and execution skills, with the ability to manage multiple accounts, initiatives, priorities, and stakeholders simultaneously • Independent thinking, good judgment, and a strong track record of problem-solving • Excellent written and verbal communication skills in both one-on-one and group settings • Comfort with technology and the ability to demonstrate software products virtually and in person • Working knowledge of CRM tools • Ability and willingness to travel regularly throughout the territory, with seasonal spikes

🏖️ Benefits

• Competitive compensation • Attractive incentive program • ESOP • 401(k) contribution opportunities • Group health insurance • Growth-oriented, global work environment • Personal and professional development opportunities

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