Director, Compliance

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🔥 2 hours ago

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Logo of CrossCountry Mortgage, LLC

CrossCountry Mortgage, LLC

5001 - 10000 employees

💸 Finance

💰 $400M Debt Financing on 2021-11

Finance

CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.

📋 Description

• Provide oversight of Compliance Operations and Testing programs, including workflow management, daily operational escalations, and performance metrics • Evaluate test scripts, sampling methodologies, remediation responses, testing schedules, and new testing initiatives to ensure consistency, effectiveness, and alignment with compliance objectives • Improve and monitor compliance operations metrics to evaluate workloads, timeliness, service levels, issue validation, and the effectiveness of operational processes • Maintain operational ownership and monitoring of RESPA Day 3, ECOA Day 30, HPML, Jumbo, Illinois APLD, KMT Auto Alerts, Jira tickets, and related compliance support • Partner with Legal, Technology, and business leaders to strengthen compliance controls • Support Branch Audit activities and coordinate the timely collection of audit deliverables • Monitor compliance findings and corrective actions through validation, resolution, and final disposition • Develop and maintain standard operating procedures for all testing activities • Coordinate the development and presentation of compliance reporting packages, including material findings, emerging risks, and corrective action status • Analyze findings from regulatory agency audits and state examinations, coordinate responses, and document resolutions • Lead, coach, and develop domestic and offshore team members while promoting accountability, collaboration, and operational effectiveness • Fulfill additional responsibilities and special projects as assigned.

🎯 Requirements

• Bachelor’s degree in a related field or an equivalent combination of education and relevant professional experience • 7+ years of experience within a financial institution, preferably a large or complex organization • 5+ years of experience in risk management or consumer compliance, specifically related to mortgage originations • ACES, Encompass, and Jira experience, preferred • Experience with or knowledge of loan operations, including processing, underwriting, closing, and quality assurance • Advanced knowledge of federal and state mortgage lending regulations including, but not limited to, Dodd-Frank Wall Street Reform and Consumer Protection Act, QM/ATR, RESPA, TILA, TRID, ECOA, HMDA, GLBA, Fair Lending, UDAAP, and SAFE Act • Advanced knowledge of Mavent, preferred • Excellent communication, management, and leadership skills • Advanced prioritization and time management skills.

🏖️ Benefits

• medical • dental • vision • 401K • company-provided short-term disability • employee assistance program • wellness program

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