Loan Officer Assistant

🔥 5 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CrossCountry Mortgage, LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💸 Finance

💰 $400M Debt Financing on 2021-11

Finance

CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.

📋 Description

• Support mortgage loan officers in their daily duties to increase loan production levels • Work directly with customers, loan officers, and processors to ensure a positive customer experience and timely loan closings • Review mortgage loan applications, documentation, disclosure packages, and loan files • Create rate disclosure and re-disclosure packages and deliver them to borrowers • Identify deficiencies, clarify or correct information, and obtain additional information • Provide clerical and phone support to loan officers and processors • Manage a pipeline of conventional, FHA, VA, USDA, 203K, and reverse mortgage loans • Deliver appraisals or property valuations and retrieve proof of receipt • Track outstanding items and follow up with customers for required documentation • Coordinate timely loan closings with title companies and customers

🎯 Requirements

• High School Diploma, General Equivalency Diploma (GED), or equivalent • A minimum of 1 year of mortgage-related experience, including customer contact • Previous sales support experience, preferred • Salesforce experience, preferred • Excellent communication and customer service skills • Excellent prioritization and time management skills • Proficient with Microsoft Office applications • Primarily operate within Pacific Time zone working hours • Ability to work with conventional, FHA, VA, USDA, 203K, and reverse mortgage products

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) • Company-provided short-term disability • Employee assistance program • Wellness program • Competitive compensation plan • Robust benefits package

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