Post Closing Bond Team Lead

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 10%

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CrossCountry Mortgage, LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💸 Finance

💰 $400M Debt Financing on 2021-11

Finance

CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.

📋 Description

• Oversee day-to-day operations of the Bond Post Closing team • Ensure efficient pipeline management, workflow optimization, and timely completion of deliverables • Perform first-tier review of escalated files • Review and balance team loan assignments and task load • Provide employee development and performance coaching in one-on-one meetings • Document and maintain accurate records of one-on-one meetings • Assist with onboarding and training new and existing employees • Monitor staff productivity and compliance with service level agreements • Implement bond loan process improvements, including submitting at least two suggestions per month • Review production and processes to identify trends for the Bond Post Closing Manager • Pull daily investor reporting and load balance files as needed • Assist with Bond Post Closing Team tasks and responsibilities • Assist with QC reporting • Clarify investor requirements for curing applicable defects • Monitor daily investor condition reports • Monitor warehouse-line loan aging and advise on potential curtailment risk • Monitor pipeline to ensure shipped loans are conditioned or purchased timely • Provide assigned-loan status updates to the Post Closing Management Team • Ensure investor guidelines are followed and suspense fees are avoided • Review and approve team check requests • Ensure monthly purchased loan goals are met

🎯 Requirements

• High School Diploma or equivalent • 4+ years of experience in a Post Closing role; bond loan experience preferred • 2+ years of experience in a Team Lead or Senior Post Closing role • Experience working with various loan programs and addressing investor conditions and exceptions • Experience working in Encompass preferred • Advanced knowledge of regulatory rules and regulations • Advanced knowledge of agency and investor guidelines and overlays • Excellent communication skills • Excellent customer service skills with internal employees and external vendors • Excellent analytical and problem-solving skills • Excellent attention to detail and organizational skills • Ability to prioritize and complete multiple tasks within established deadlines • Ability to make decisions independently • Proficient in Microsoft Office Suite

🏖️ Benefits

• Competitive compensation plan • Medical insurance • Dental insurance • Vision insurance • 401K • Company-provided short-term disability • Employee assistance program • Wellness program • Robust benefits package • Equal employment opportunity and diversity and inclusion culture