Senior Loan Officer

🕒 3 days ago

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Logo of CrossCountry Mortgage, LLC

CrossCountry Mortgage, LLC

5001 - 10000 employees

💸 Finance

💰 $400M Debt Financing on 2021-11

Finance

CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.

📋 Description

• Source mortgage leads • Build relationships with real estate agents and other lead sources • Analyze potential loan markets and develop referral networks to locate loan prospects • Market CCM products and services to individuals and firms • Meet with applicants, obtain loan application information, and answer process questions • Analyze applicants’ financial status, credit, and property evaluations to determine loan feasibility • Explain available loan types, credit options, and service terms • Generate complete loan applications with corresponding documentation • Inform applicants of additional requirements and improve applications and documentation • Answer customer questions and respond to requests • Handle customer complaints and resolve them appropriately • Own communication with real estate agents or referral sources • Confer with processing and underwriting to resolve mortgage application problems • Maintain job knowledge through educational opportunities, professional publications, personal networks, and professional organizations • Participate in mortgage sales activities, including closings, open houses, CCM seminars/trainings, and other lead-generating activities

🎯 Requirements

• NMLS License required under the S.A.F.E. Act of 2008 • Experience with retail product philosophy, policy, underwriting, procedures, documentation, and systems • Experience proactively soliciting new business • Encompass experience preferred • Knowledge of all mortgage products and programs • Excellent analytical skills to evaluate credit requests and determine marketplace trends • Advanced communication and collaboration skills • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

🏖️ Benefits

• Competitive compensation plan • Medical insurance • Dental insurance • Vision insurance • 401K • Company-provided short-term disability • Employee assistance program • Wellness program • Direct support in recruiting, marketing, and team development • Mortgage coaching available

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