Senior Intelligence Analyst

🔥 8 minutes ago

🇺🇸 United States – Remote

💵 $85k - $120k / year

⏰ Full Time

🟠 Senior

🕵️ Threat Intelligence Specialist

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CrowdStrike

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Drive high levels of customer satisfaction, maintaining a strong sense of ownership over many customer relationships. • Quickly triage and escalate noteworthy findings from Falcon Intelligence Recon to the respective customers • Guide customers through Falcon Intelligence Recon findings and providing subject matter expertise • Be a strong voice for customers into the Intelligence and Engineering teams to improve the product and ensure that customer's feedback, feature requests, and overall satisfaction is conveyed and accounted for. • Plan and lead process improvement initiatives tailored to improve overall customer satisfaction with the CrowdStrike team.

🎯 Requirements

• 3-5 Years experience in cyber threat intelligence, all-source threat intelligence analysis, or intelligence collections and be fully versed in the intelligence lifecycle • Working knowledge of cyber threat intelligence, all-source threat intelligence analysis, or intelligence collections and be fully versed in the intelligence lifecycle • Excellent written, verbal communication skills in English • Working knowledge of cyber threat intelligence terminology, key concepts, and analysis • Knowledge of the dark and deep web ecosystems, including actors, forums, and leak sites • Adaptable and willing to learn new technologies • Customer service attitude and willingness to help and problem-solve with customers • Ability to operate independently and with little direction. • Ability to present and explain technology to people with less technical knowledge • Must be able to thrive in a fast paced, high stress start up environment and able to create customer solutions with limited resources • Knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe