Legal Operations Coordinator

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Logo of Communication Service for the Deaf (CSD)

Communication Service for the Deaf (CSD)

1001 - 5000 employees

Founded 1975

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $75k Grant on 2017-11

Healthcare • Consulting • Logistics

Communication Service for the Deaf (CSD) is an organization that has been working since 1975 to empower both Deaf and hearing individuals to succeed together. CSD offers a variety of programs and services, such as ASL Now, CSD Access, and DeafHealth, to promote accessibility and success for Deaf and hard of hearing communities. The company collaborates with partners like Tive Technology to enhance accessibility and provides resources for hiring Deaf employees and supporting Deaf-owned businesses. CSD believes in treating disability as diversity and values Deaf identities for their unique contributions to society.

📋 Description

• Administer and maintain the organization’s contract lifecycle platform and ensure contract records are accurate and current • Coordinate review, routing, processing, and quality assurance of designated low-risk contracts • Lead administration of DocuSign, including preparing, routing, tracking, and filing documents • Manage the Legal Department shared inbox by responding to, triaging, and directing inquiries • Maintain the FreshService ticketing system, monitor requests, follow up with stakeholders, and identify potential service issues • Coordinate the organization’s grant submission process through Submittable • Support new service lines, regulatory initiatives, accreditation efforts, licensing applications, waiver programs, and strategic projects • Administer the Board governance platform and maintain governance records and meeting documentation • Coordinate logistics and scheduling for Board, subsidiary board, and committee meetings • Prepare and distribute Board notices, agendas, materials, and correspondence • Record, prepare, and maintain accurate Board and committee meeting minutes • Maintain official Board records and archives in OnBoard, SharePoint, and other record-management systems • Coordinate Board recognition and appreciation initiatives • Provide administrative, operational, and project support to the Legal Operations Manager • Collaborate with internal departments on legal, governance, and contract administration workflows • Recommend and support process improvements for efficiency, compliance, and service delivery • Perform other duties and special projects supporting Legal Department and organizational objectives

🎯 Requirements

• Associate’s degree in Business Administration, Legal Studies, Paralegal Studies, Public Administration, or a related field required • Bachelor’s degree preferred • Minimum of three (3) years of progressively responsible experience in legal operations, contract administration, executive administration, board governance, compliance, or a related administrative field • Experience supporting legal, executive, or corporate governance functions preferred • Experience coordinating contracts, document management, or legal workflow processes preferred • Ability to communicate in American Sign Language (ASL) preferred • Exceptional attention to detail and accuracy • Ability to prioritize multiple assignments, manage competing deadlines, and maintain organized systems and workflows • Sound judgment and strict confidentiality when handling sensitive information • Clear, professional written and verbal communication • Critical-thinking, problem-solving, issue identification, and practical solution-development abilities • Proficiency with contract management systems, electronic signature platforms, board governance software, Microsoft Office Suite, SharePoint, and other business applications

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