Product Manager – Fraud & Disputes

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CSI

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1965

💳 Fintech

🏦 Banking

🔒 Cybersecurity

💰 Private Equity Round on 2024-01

Fintech • Banking • Cybersecurity

CSI is a technology company specializing in modern banking solutions, offering products such as core banking software, digital banking, payment processing, and managed cybersecurity services. Their integrated solutions also include advisory services focused on financial crimes compliance and mitigation. CSI aims to empower financial institutions to thrive in a digital landscape while enhancing customer experience and operational efficiency.

📋 Description

• Assess CSI's existing fraud and dispute product portfolio, including tools, vendors, integrations, workflows, and data flows • Define product requirements, epics, features, user stories, and acceptance criteria • Lead product planning and roadmap development for existing and future fraud solutions • Research, evaluate, and validate emerging fraud technologies and vendor platforms • Partner with engineering and technical product owners to prioritize initiatives and deliver customer value • Build business cases and support go-to-market strategies for new fraud products and enhancements • Collaborate with relationship managers, card operations teams, sales, marketing, support teams, and financial institution customers • Participate in User Acceptance Testing and product validation activities • Monitor industry trends in fraud prevention, dispute management, ACH risk, instant payments, account takeover prevention, and transaction monitoring • Serve as the subject matter expert for assigned products and initiatives • Help shape the future vision of CSI's next-generation omni-channel fraud ecosystem while supporting existing banking solutions • Travel for user conferences, customer demonstrations, collaboration sessions, and periodic team meetings

🎯 Requirements

• Deep knowledge of issuer-side card processing and fraud prevention • Experience working within a financial institution, card issuer, payment processor, or payment technology provider • 3+ years of Product Management experience • Proven ability to define product requirements, workflows, epics, and features • Experience working closely with software development teams throughout the product lifecycle • Strong understanding of Agile product management methodologies • Strong analytical and problem-solving skills • Experience gathering customer requirements and translating them into product solutions • Ability to work cross-functionally with technical and non-technical stakeholders • Experience supporting community banks, regional financial institutions, or card issuers • Experience using Jira, Aha, and Confluence or similar tools in an agile environment • Experience evaluating, implementing, or managing fraud platforms • Experience launching or modernizing fraud products from concept through implementation • Working knowledge of SQL, fraud rule creation and testing, data analytics and reporting, API integrations, and event-driven architectures • Experience supporting fraud decisioning engines, risk scoring platforms, or dispute management systems • Exposure to machine learning, AI-driven fraud detection, identity verification, or behavioral analytics solutions • Applicants must be authorized to work in the United States without the need for sponsorship now or in the future

🏖️ Benefits

• Eligibility for incentive awards based on both individual and business performance • Comprehensive range of benefits