
10,000+ employees
Founded 1919
🏗️ Construction
💼 Consulting
🏥 Healthcare
💰 $75M Grant on 2024-07
Construction • Consulting • Healthcare
Cummins Inc. is a global power technology leader that designs, manufactures, and distributes a variety of engines and power systems solutions. They offer products that range from diesel and natural gas engines to hybrid and electric power systems, as well as components like turbochargers, fuel systems, and emissions solutions. With a strong emphasis on innovation, Cummins aims to reduce emissions and improve fuel efficiency. The company is dedicated to helping industries navigate the transition to cleaner energy through integrated power solutions suitable for diverse applications such as on-highway, marine, mining, and construction. Additionally, Cummins provides services including remote monitoring, diagnostics, and aftermarket support, reinforcing its commitment to sustainability and customer service excellence.
🔥 2 minutes ago
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10,000+ employees
Founded 1919
🏗️ Construction
💼 Consulting
🏥 Healthcare
💰 $75M Grant on 2024-07
Construction • Consulting • Healthcare
Cummins Inc. is a global power technology leader that designs, manufactures, and distributes a variety of engines and power systems solutions. They offer products that range from diesel and natural gas engines to hybrid and electric power systems, as well as components like turbochargers, fuel systems, and emissions solutions. With a strong emphasis on innovation, Cummins aims to reduce emissions and improve fuel efficiency. The company is dedicated to helping industries navigate the transition to cleaner energy through integrated power solutions suitable for diverse applications such as on-highway, marine, mining, and construction. Additionally, Cummins provides services including remote monitoring, diagnostics, and aftermarket support, reinforcing its commitment to sustainability and customer service excellence.
• Provide expert diagnostic support for complex and difficult-to-diagnose warranty and non-warranty repair events, enabling accurate root cause identification and resolution. • Formulate and direct comprehensive repair plans for complex issues, ensuring safe, effective, and durable repair outcomes. • Clearly and concisely document diagnostic findings and repair actions in the appropriate systems to support traceability, learning, and compliance. • Manage and coordinate escalations of highly complex cases to the appropriate technical support levels to ensure timely and effective resolution. • Lead diagnostic support and escalation process improvement initiatives to enhance efficiency, quality, and consistency across the support network. • Maintain deep technical knowledge of current and new Cummins products to provide authoritative guidance and support evolving technologies. • Investigate product issues directly at customer or dealer locations and distribute clear, actionable technical communications across the assigned region. • Mentor and coach regional technicians to build capability, increase repair effectiveness, and strengthen Cummins service performance while promoting service programs that drive growth.
• Minimum of 3 years of on‑site experience in the power generation industry • Experience with generator paralleling systems • Experience with electrical switchgear systems • Strong communication skills, including the ability to organize and lead meetings and communicate effectively through verbal and technology‑based methods • Proficiency in electrical system design and the ability to read and interpret electrical schematics • Experience with control systems, data networks, and PLCs (preferred) • College, university, or technical degree in a related field, or an equivalent combination of education and relevant experience (preferred)
• This position requires residence within the Western United States and the ability to travel 75% or more to support business needs.
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