Content Manager – Global and Segments

🔥 17 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨🏼‍💻 Content Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CuraLinc Healthcare

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1980

🏥 Healthcare

👥 HR Tech

🤝 B2B

💰 Private equity on 2024-09

Healthcare • HR Tech • B2B

CuraLinc Healthcare is a clinical-first employee behavioral health and EAP (Employee Assistance Program) provider that delivers employer mental health benefits and care coordination. The company connects employees to clinically appropriate care—therapy, coaching, rapid-access psychiatry, substance-use disorder treatment, and 24/7 licensed clinician support—augmented by technology such as an AI Care Companion to improve engagement and early risk detection. CuraLinc emphasizes financially sustainable programs with measurable outcomes (claims include serving ~22 million members, ~4,400 clients, <1 day speed-to-care, and a strong ROI), targeting enterprise and benefits leaders seeking scalable, evidence-driven workplace mental health solutions.

📋 Description

• Own the operational model for translation and localization, including external partner management • Define how localization requests are submitted, prioritized and tracked • Manage translation and localization vendors, including quality calibration and turnaround expectations • Establish SLAs and performance standards with external partners • Ensure translated content maintains clinical accuracy, voice consistency, cultural appropriateness and clinical alignment • Coordinate internal clinical or compliance review when needed • Own how content is adapted for industries and portfolio segments across engagement and product content • Define segment adaptation versus true custom work • Build reusable industry-ready bundles and persona-aligned messaging frameworks • Map persona archetypes to industries and segment priorities • Translate persona needs into actionable guidance for creators • Review segment drafts for persona fidelity and strategic alignment • Govern localized and segmented assets through source-of-truth versions, derivatives, naming conventions and version control • Maintain visibility into assets by language, industry and persona pattern • Surface timeline risks and align vendor capacity with campaign and product release calendars • Collaborate with engagement strategy, product content, creators, operations, clinical reviewers and external localization vendors

🎯 Requirements

• 5+ years of experience in localization, content operations or content strategy, preferably in a B2B2C or healthcare environment • Experience managing translation or localization vendors, including SLAs and quality calibration • Strong understanding of building reusable, governed content systems across languages, industries and personas • Ability to distinguish scalable segment adaptation from one-off custom work and build frameworks that protect scale • Excellent cross-functional collaboration skills across engagement strategy, product content, operations and clinical review • Strong written and verbal communication skills • Experience with content or project management tools such as ClickUp, Frontify or Sanity is a plus

🏖️ Benefits

• 100% company-paid single tier medical coverage insurance • PTO • 401(k) with match • Dental insurance • Vision insurance • Life insurance • Disability insurance • Robust benefits package