EAP Care Advocate, Licensed Counselor/Social Worker

🔥 9 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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CuraLinc Healthcare

501 - 1000 employees

Founded 1980

🏥 Healthcare

👥 HR Tech

🤝 B2B

💰 Private equity on 2024-09

Healthcare • HR Tech • B2B

CuraLinc Healthcare is a clinical-first employee behavioral health and EAP (Employee Assistance Program) provider that delivers employer mental health benefits and care coordination. The company connects employees to clinically appropriate care—therapy, coaching, rapid-access psychiatry, substance-use disorder treatment, and 24/7 licensed clinician support—augmented by technology such as an AI Care Companion to improve engagement and early risk detection. CuraLinc emphasizes financially sustainable programs with measurable outcomes (claims include serving ~22 million members, ~4,400 clients, <1 day speed-to-care, and a strong ROI), targeting enterprise and benefits leaders seeking scalable, evidence-driven workplace mental health solutions.

📋 Description

• Provide Guidance, Support, Consultation and Referrals to Covered Employees and Dependents • Conduct a Comprehensive Clinical Assessment, Including Identification of Presenting Issues(s), Work-Life Challenges and Screening for Risk and Safety Concerns • Develop an Individualized Care Plan to Address the Unique Clinical and Sub-Clinical Needs for Each Participant • Facilitate Referrals and Assist Participants with Securing Appointments for Short-Term EAP Counseling • Provide Mental Health Advocacy and Navigation to Participants in Need of Higher Levels of Care • Assist with Referrals to Other Employer-Sponsored Health Management Resources, When Appropriate • Conduct Active Case Management Including Treatment Plan Reviews • Perform Timely Follow-Up with Participants to Ensure Connection to Care, Program Satisfaction and Determine the Outcome and Impact of EAP Services • Maintain Accurate and Complete Records in Compliance with HIPAA, Ethical and Departmental Guidelines • Provide in-the-moment telephonic and digital support, personalized guidance, and advocacy to program participants throughout their mental health care journey

🎯 Requirements

• Master's Degree in a Mental Health Discipline (e.g. - Social Work, Counseling, Marriage and Family Therapy) • Relevant Post-Graduate Clinical Experience • Clinical Licensure • Familiarity and Comfort with Technology to Train and Work Remotely (e.g. - Microsoft Office Suite, Contact Management Systems, Web-Based Software, Soft Phone) • Strong Reasoning Ability – Capacity to Collect Data, Establish Facts, Define Problems and Draw Valid Conclusions • Ability to Thrive in a Fast-Paced, Fully Remote Work Environment • Prior EAP and/or Case Management Experience a Plus • Must be located in the continental United States or Hawaii

🏖️ Benefits

• 100% company-paid single tier medical coverage insurance • PTO • 401(k) with match • Dental insurance • Vision insurance • Life insurance • Disability insurance • Full-time salaried employment • Fully remote work arrangement

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