Patient Navigator

🔥 17 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Curana Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

⚕️ Healthcare Insurance

Healthcare • B2B • Healthcare Insurance

Curana Health is a healthcare provider focused on senior primary care and on-site clinical services in skilled nursing and senior living communities. The company partners with operators, payors, and Medicare Advantage plans to implement value-based care models, offering physician-led care teams, medical director services, care coordination (including RPM and APCM), behavioral health, and palliative care. Curana emphasizes reducing hospital readmissions, falls, and polypharmacy while improving resident satisfaction through integrated, community-based care supported by technology and payor partnerships.

📋 Description

• Serve as the first point of contact for patients • Answer and manage incoming calls professionally and courteously • Greet patients and assist with inquiries or direct them to the appropriate department • Conduct phone-based assessments of patients' health concerns • Gather medical history, symptoms, and other relevant information • Evaluate the urgency and nature of medical issues • Determine the appropriate level of care and guide patients to suitable healthcare resources • Relay messages and information between patients and healthcare teams • Collaborate with staff to ensure seamless communication across the health network

🎯 Requirements

• High School Diploma or equivalent • Exceptional customer service skills • Organized and effective communicator • Ability to maintain confidentiality and handle sensitive information • Proficient in using computer systems and electronic health records • Strong problem-solving skills • Previous experience in a medical office or healthcare setting is preferred • Team player with a positive attitude • Must be able to work in the United States; the company is unable to provide sponsorship for a visa at this time (H1B or otherwise)