CRM Manager – Contract

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Curology

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏥 Healthcare

💄 Beauty

⚕️ Healthcare Insurance

💰 Funding Round on 2021-03

Healthcare • Beauty • Healthcare Insurance

Curology is a personalized skincare company that offers treatment plans for individuals seeking customized solutions for their skin and hair concerns. Through a comprehensive online consultation, customers share their medical history, lifestyle factors, and skin or hair goals, which are reviewed by licensed dermatology providers. Curology creates custom formulas, including ingredients like Tretinoin for skin treatments and Minoxidil for hair growth. Products are shipped directly to customers, simplifying access to personalized skincare and haircare solutions. The company focuses on acne treatment, anti-aging, and hair regrowth, offering a subscription-based model to deliver ongoing results.

📋 Description

• Develop segmentation and channel strategies for assigned CRM campaigns. • Define messaging strategies with cross-functional stakeholders. • Refine segmentation logic based on campaign performance and customer lifecycle stage. • Write copy and develop creative briefs for graphic designers. • Review and critique creative deliverables against brand, messaging, and strategy goals. • Manage stakeholder approvals for copy, creative, and audience definitions. • Build and launch email and SMS campaigns and automated journeys hands-on in Iterable. • Own execution quality, including rendering checks, personalization tokens, and data feed accuracy. • Maintain a campaign calendar. • Track campaign performance and translate results into recommendations. • Concept and architect A/B tests, share results, and apply findings to future campaigns. • Work with Analytics or Engineering to establish dashboards or data feeds into Iterable. • Represent the Lifecycle team in a cross-functional environment.

🎯 Requirements

• 5–7 years of experience in CRM or lifecycle marketing, ideally at a direct-to-consumer or subscription business, with ownership spanning strategy, creative, and hands-on execution. • Hands-on experience building and deploying campaigns in Iterable (strongly preferred) or a comparable ESP such as Klaviyo or Braze, including segmentation, templates, and QA. • Experience writing creative briefs and copy, and giving structured, actionable feedback to designers. • Comfort analyzing campaign performance data (open rate, CTR, conversion, revenue per send) and applying insights to future campaigns. • Familiarity with A/B testing methodology for messaging, creative, and send strategy. • Bachelor's degree preferred but not required; equivalent hands-on CRM/lifecycle experience will be considered in place of a degree.