Operations Specialist

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🔥 0 minutes ago

🐊 Florida, Illinois, +7 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🧀 Wisconsin – Remote

💵 $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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CUSG

WebsiteLinkedInAll Job Openings

51 - 200 employees

💸 Finance

☁️ SaaS

Finance • Marketing • SaaS

CUSG is a company focused on empowering businesses through innovative technology, marketing, and human resources solutions. They provide a range of services including web design and hosting, digital accessibility, financial calculators, managed IT, cybersecurity, marketing automation, and advertising services. Their solutions cater mainly to the credit union industry, offering tools for financial empowerment like rewards programs and savings initiatives. CUSG aims to help businesses grow by maintaining strong customer relationships and building brand ambassadors through tailored and impactful solutions.

📋 Description

• Responsible for quickly and accurately conducting the survey send process for 15+ credit unions. • Participate in QA process by auditing data from other Operations Service Specialists to ensure accuracy. • Updating and checking for accurate information through Pending Sends and ClickUps tasks columns. • Facilitate response rate collection and reporting for all clients, uploading to the MemberXP system. • Updating current data in all websites by completing monthly Retention and File Maintenance. • Protect client data and maintain confidentiality. • Maintain log of hours worked by client. • Other duties as assigned.

🎯 Requirements

• High school degree or equivalent. • Attention to detail a must. • Able to follow precise step by step procedures and stay on task. • Able to complete daily tasks within a timely matter. • Requires reliable internet service and a dedicated workspace with no distractions. • Strong computer skills with extensive work experience using Microsoft Office (Word and Excel) required. • Valid driver’s license required.

🏖️ Benefits

• Health Coverage: Medical, dental, and vision insurance; short- and long-term disability; life insurance; HSA and FSA options. • 401(k) plan with 5% company contribution • Vacation, volunteer time, parental leave, and holidays—including floating holidays for days that matter most to you • Discretionary year-end bonuses and annual merit increases based on performance. • Flexible remote and hybrid work options • Ongoing learning and development opportunities • Wellness programs, pet insurance, and team member discounts • Opportunities to engage, connect, and make an impact