Contracts and Compliance Administrator

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Cushman & Wakefield

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1917

💼 Consulting

🏥 Healthcare

🏗️ Construction

Consulting • Healthcare • Construction

Cushman & Wakefield is a global leader in commercial real estate services, providing a wide range of services including agency leasing, asset services, capital markets, global occupier services, project and development services, tenant representation, and valuation and advisory for various industries such as logistics and industrial, multifamily, retail, life sciences, data centers, and healthcare. The company is committed to driving forward for clients, colleagues, and communities with a focus on diversity, equity, and inclusion, as well as environmental, social, and governance principles. Operating in over 60 countries with 52,000 professionals, Cushman & Wakefield consistently delivers insights and research, such as market reports and sustainability efforts.

📋 Description

• Manage an assigned portfolio of approximately 100 active service vendors • Serve as the primary relationship owner and escalation point for vendor-related issues • Draft, review, execute, and maintain vendor contracts, amendments, and service agreements • Manage contract renewals, updates, terminations, and documentation control • Ensure contract terms, rates, and service scopes are documented and enforced • Oversee vendor compliance with insurance, COIs, bonding, licenses, and regulatory standards • Coordinate background checks, drug testing, audits, drills, and testing requirements as applicable • Identify and remediate compliance gaps to mitigate liability and operational risk • Monitor vendor performance against SLAs and quality standards • Track service quality, response time, callbacks, billing accuracy, and customer satisfaction • Lead vendor performance reviews and corrective action discussions • Implement improvement plans with internal teams and vendors • Coordinate vendor payments and resolve invoicing or billing discrepancies with Finance • Support rate negotiations, cost reviews, and cost-reduction initiatives • Monitor spend trends, discounts, rebates, and aggregation opportunities • Collaborate with Vendor Onboarding, Dispatch, Operations, Finance, and Accounts Payable • Communicate risks, trends, and performance insights to leadership • Maintain vendor records, documentation, compliance tracking, and data integrity • Report on compliance status, performance metrics, and vendor risk • Reports to a manager overseeing Contracts & Compliance Administrators

🎯 Requirements

• 5+ years of experience in vendor administration, vendor management, contract administration, or supplier management • Experience managing a large portfolio of external vendors or service providers • Strong understanding of contract lifecycle management and compliance requirements • Working knowledge of insurance, COIs, licensing, and vendor risk management • Proven ability to manage multiple priorities in a fast-paced, high-volume environment • Strong communication and negotiation skills • Detail-oriented with strong documentation and follow-through capabilities • Ability to collaborate effectively across operations, finance, and compliance teams • Preferred: experience in facilities management, maintenance, construction, or service-based industries • Preferred: familiarity with vendor management systems, contract management platforms, or compliance tools • Preferred: experience supporting audits, safety programs, or regulatory compliance initiatives • Preferred: experience participating in vendor rate negotiations or cost-reduction initiatives • High-speed internet with 150–300 Mbps download required • Quiet, distraction-free workspace suitable for professional phone conversations and protecting customer information • Camera-on participation required during meetings and trainings • Workspace must accommodate multiple screens and an ergonomic setup • Backup plan for connectivity disruptions, including access to an alternate reliable location

🏖️ Benefits

• Health insurance • Vision insurance • Dental insurance • Flexible spending accounts • Health savings accounts • Retirement savings plans • Life insurance • Disability insurance • Paid time away from work • Unpaid time away from work • Competitive pay • Fully remote work arrangement • Opportunity to enroll in a variety of benefit programs