Manager, Field Enablement, Delivery

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Cushman & Wakefield

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1917

🏠 Real Estate

🏢 Enterprise

Real Estate • Enterprise • Logistics

Cushman & Wakefield is a global leader in commercial real estate services, providing a wide range of services including agency leasing, asset services, capital markets, global occupier services, project and development services, tenant representation, and valuation and advisory for various industries such as logistics and industrial, multifamily, retail, life sciences, data centers, and healthcare. The company is committed to driving forward for clients, colleagues, and communities with a focus on diversity, equity, and inclusion, as well as environmental, social, and governance principles. Operating in over 60 countries with 52,000 professionals, Cushman & Wakefield consistently delivers insights and research, such as market reports and sustainability efforts.

📋 Description

• Design, develop, and continuously improve practical, role-based training programs for frontline employees • Translate standard operating procedures into clear, scalable training materials • Implement blended learning approaches, including instructor-led training, on-the-job training, and field-based reinforcement • Ensure training content reflects current operational standards, safety requirements, and client expectations • Partner with Operations and Client Services to identify skill gaps and deploy targeted training and coaching solutions • Conduct site visits to assess performance, reinforce standards, and ensure consistent application of training • Provide hands-on coaching to frontline employees, supervisors, and site leaders • Reinforce training through real-time feedback, observation, and follow-up support • Partner with the Sr. Manager, Learning Programs & Capability to support delivery of leadership development programs • Track training completion, compliance, and required certifications across assigned populations • Collaborate cross-functionally with Operations, HR, Client Services, and L&D leaders

🎯 Requirements

• 5+ years of experience in training, workforce development, or operations within janitorial, facilities, maintenance, or related industries • Proven ability to design and deliver frontline or vocational training programs that drive measurable performance improvement • Strong knowledge of custodial operations, equipment, and safety requirements • Experience working with diverse, distributed, and multilingual employee populations • Demonstrated ability to coach and influence frontline leaders in a field-based environment • Experience facilitating or co-facilitating training sessions for both frontline employees and leadership audiences • Strong facilitation, communication, and project management skills • Ability to analyze training effectiveness and use data to drive continuous improvement • Willingness to travel up to 30–50%

🏖️ Benefits

• health, vision, and dental insurance • flexible spending accounts • health savings accounts • retirement savings plans • life insurance • disability insurance • paid time away from work