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Care Management Associate

Job not on LinkedIn

🔥 1 hour ago

🤠 Texas – Remote

infoinfo

💵 $18 - $42 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on CVS Health Careers's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Still open on CVS Health Careers's site. Checked 51 minutes ago.

Logo of CVS Health Careers

CVS Health Careers

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Conduct telephonic outreach to and enroll eligible Medicaid members • Support comprehensive coordination of healthcare services • Engage members using caring and behavioral interviewing techniques • Conduct direct member outreach and engagement • Facilitate case assignment and connect identified members to care managers through warm transfers • Support implementation of care plans to promote effective utilization of healthcare services • Provide support to team members by answering telephone calls, taking messages, researching information, and assisting in solving problems • Comply with policies, procedures, and regulatory standards • Maintain accurate and complete documentation meeting risk management, regulatory, and accreditation requirements • Protect the confidentiality of member information

🎯 Requirements

• Strong communication, organizational, and customer service skills • Ability to manage multiple priorities and adapt to change • Ability to consistently meet productivity and quality metrics with accuracy and a positive attitude • Strong attention to detail and documentation skills • Ability to work independently while collaborating effectively with team members • Professional, enthusiastic, and member-focused approach to outreach • HS Diploma or GED equivalent • Monday through Friday availability, 8am-5pm Central Time Zone • 40 hours per week

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility

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