Care Management Associate

Job not on LinkedIn

🔥 12 hours ago

🤠 Texas – Remote

infoinfo

💵 $18 - $35 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on CVS Health Careers's careers page, not through a job board

First seen by Remote Rocketship 12 hours ago

Still open on CVS Health Careers's site. Checked 1 hour ago.

Logo of CVS Health Careers

CVS Health Careers

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Communicate with healthcare providers and other parties to support member care and treatment needs • Deliver customer service in a fast-paced healthcare environment • Identify referral opportunities for additional products, services, and programs • Work independently while collaborating with a remote team • Coordinate care and assist members and providers with treatment-related needs • Identify opportunities to connect members with additional programs and services

🎯 Requirements

• Must live within 45 minutes of 7034 Alamo Down’s Pkwy, San Antonio, Texas • 1+ year of customer service experience in a healthcare or medical setting • High School Diploma or GED required • Ability to work independently in a remote environment • Ability to work Monday-Friday, 10:00 AM-7:00 PM CST; hours may vary based on business needs • Direct/hardwired internet connection to a modem/router within 7 feet of the computer • Minimum internet speed of 25 Mbps download and 3 Mbps upload • WiFi and satellite internet are not permitted • Quiet, secure, private, designated home virtual work location compliant with CVS Health and HIPAA guidelines • Must work within the state and city where currently living • Must provide workspace furniture • Ability to use multiple monitors and navigate multiple applications simultaneously • Ability to use email, calendar invites, Teams messaging, and virtual meetings • Experience with Microsoft Office 365 applications or similar Google Workspace tools • Ability to access secure systems such as VPN and EHR portals and follow computer and password security practices • Ability to troubleshoot common technical issues independently • Openness to learning new skills as the workplace evolves • Reliable attendance and strong work ethic • Excellent customer service and communication skills • Strong computer skills, including typing proficiency

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Company-provided equipment (keyboard, monitor, computer, headset, etc.) • CVS Health bonus, commission or short-term incentive program eligibility

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