Account Manager, Analyst

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🔥 0 minutes ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Act as the clients main point of contact and oversee day-to-day PBM operations • Liaison between clients and internal teams to ensure successful delivery of client requests • Manage resolution status of client business requirements including issue tracking • Drive practical and creative solutions to complex situations • Engage internal resources for issue resolution within deadlines and guarantees

🎯 Requirements

• 1+ years of experience in a client services-based environment or previous account management experience • Excellent organizational skills • Excellent verbal and written interpersonal communication skills • Strong problem solving and critical thinking skills • Able to be on camera for meetings with reliable attendance • Preferred: Prior Healthcare experience managing insurance, healthcare, or benefit accounts • Preferred: Experience with Medicaid, Commercial, and/or Medicare Part D Plans

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • comprehensive benefits package designed to support physical, emotional, and financial well-being of colleagues and their families

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