Analyst, PBM Financial Operations – Revenue Cycle

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Key Client Collections oversight • Manage a region of client accounts, minimizing past-due balances and ensuring timely collections • Maximize cash flow, reduce risk exposure, ability to work with clients to resolve issues quickly, while communicating and escalating effectively. • Premier focus on consistent process improvement opportunities • Perform detailed research of claims and outstanding balances. Identifying root cause and resolve trends and issues with minimal supervision • Manage Clients with invoice dollar amounts ranging from $1M-$50M per billing cycle. • Collaborate with clients to ensure invoices are paid timely according to their agreed upon payment terms • Reconcile financial data regarding payments applied and outstanding balances to ensure accounts are in good standing • Recognize Client trends and preferences and ensuring they receive world-class service • Provide direct communication with the client on past-due balances, credits, or other events that require manual intervention to resolve

🎯 Requirements

• 1+ years of experience in Microsoft Office, specifically Excel and Word • 1+ years of experience in one of the following: Medical and/or Pharmacy Reimbursement OR Accounts Receivable experience. • Bachelor’s Degree in Accounting, Finance, Management, Economics, or equivalent degree • Able to work with a highly accountable team in a fast-paced environment and quickly learn complex computer applications • Communicate effectively and uphold excellent customer service and demeanor in challenging situations and escalated calls • B2B Collections • Desire to grow within role and within the organization as a whole • Proficiency in Adobe Acrobat • Strong analytical, organizational, communication, and interpersonal skills

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources, based on eligibility

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