Associate Manager, Clinical Health Services

Job not on LinkedIn

🔥 13 minutes ago

🏈 Alabama, Illinois, +7 more states – Remote

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💵 $88.4k - $190.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Oversee Integrated Care Management (ICM) and Long-Term Services and Supports (LTSS) healthcare case management staff • Progress initiatives for high-performing health service teams • Collaborate with Health Services managers to ensure consistency and accuracy in clinical interventions • Complete tasks supporting financial, operational, and quality objectives • Serve as a key resource for healthcare members regarding governmental, state, local, and legal initiatives, including COBRA, EMTALA, and Medicare regulations • Implement and sustain Clinical Health Services policies, procedures, action plans, initiatives, and strategies • Provide application expertise to Health Services account managers to support client retention and resource utilization • Partner with patient resources, divisional management, Clinical Education, and other departments to evaluate performance initiatives and recommend training • Implement change management plans for new or enhanced initiatives • Facilitate regular staff meetings on policies, procedures, and expectations

🎯 Requirements

• 5+ years clinical work experience • Active and unrestricted applicable license/certification in the state of residence: Registered Nurse (RN), Licensed Clinical Social Worker (LCSW), or Licensed Clinical Professional Counselor (LCPC) • Associate's Degree (REQUIRED) • Advanced problem solving and decision making skills • Advanced knowledge of medical terminology • Advanced collaboration and teamwork skills • Advanced growth mindset skills • Advanced skills in execution and delivery • Ability to evaluate relative costs and benefits of potential actions • Advanced digital literacy skills • Direct/hardwired internet connection to a modem/router within 7 feet of the computer • Minimum internet speed of 25 Mbps download and 3 Mbps upload • Quiet, secure, private designated home workspace compliant with CVS Health and HIPAA guidelines • Ability to use multiple monitors and navigate multiple applications • Ability to communicate through email, calendar invites, Teams messaging, and virtual meetings • Experience with Microsoft Office 365 or similar Google Workspace applications • Ability to access secure systems such as VPN and EHR portals and follow security practices • Ability to troubleshoot common technical issues independently • Openness to learning new skills

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Company-provided equipment (keyboard, monitor, computer, headset, etc.) • CVS Health bonus, commission or short-term incentive program eligibility

Apply Now

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