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Automation Digital Product Manager

Job not on LinkedIn

🔥 0 minutes ago

🌲 North Carolina, Pennsylvania, +1 more states – Remote

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đź’µ $92.7k - $185.4k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

âś… Product Manager

đź‘» Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

đź›’ Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

đź“‹ Description

• Lead end-to-end delivery of automation opportunities from intake and discovery through deployment and continuous optimization • Build and maintain relationships with business stakeholders across supported organizations • Understand business operating models, core processes, challenges, and pain points • Identify, shape, and document automation opportunities, process workflows, process maps, problem statements, scope, requirements, and expected outcomes • Develop business cases covering efficiency gains, cost savings, and operational impact • Shape and manage automation roadmaps • Evaluate and prioritize opportunities based on value, complexity, and strategic alignment • Own and manage the opportunity pipeline and product backlog • Lead backlog refinement and requirements gathering • Translate requirements into user stories, acceptance criteria, and functional specifications • Facilitate user story reviews and secure business sign-off • Coordinate handoff of requirements to technical teams • Develop delivery plans, timelines, milestones, resource plans, and effort estimates • Track and report status, progress, risks, dependencies, blockers, and outcomes to leadership and stakeholders • Collaborate with engineering, architecture, automation SMEs, and business teams • Define and track KPIs and success metrics • Conduct post-implementation reviews and lead continuous improvement • Create enablement materials such as demo videos and walkthroughs • Support adoption and knowledge sharing • Contribute to AI, agentic automation, RPA, and web-based application solutions • Use prompting tools and AI techniques for analysis, daily activities, and solution support • Support innovation initiatives and experimentation with emerging technologies • Build and maintain domain expertise and advise business stakeholders on automation best practices

🎯 Requirements

• 5+ years of experience in Product Management, Product Ownership, and Project Management • Proven ability to manage the end-to-end lifecycle of automation or digital products • Expertise in process analysis and business discovery • Expertise in requirements gathering and documentation • Expertise in backlog prioritization and roadmap management • Expertise in Agile/Scrum methodologies • Hands-on experience with RPA solutions • Hands-on experience with AI and intelligent automation technologies • Hands-on experience with web application delivery • Experience with Copilot, Copilot Studio, GitHub Copilot, Claude, or similar modern AI tools • Experience with Azure DevOps, JIRA, or similar tools • Strong analytical and problem-solving skills • Strong stakeholder management skills • Excellent communication and influencing skills, including executive-level reporting • Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field, or equivalent professional experience • Experience with agentic AI or advanced automation frameworks preferred • Strong process mapping and data analysis capabilities, such as Power BI, preferred • Certifications in Agile, Business Analysis, or RPA platforms preferred • Experience in healthcare, pharmacy benefits management, or similar industries preferred

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility

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