Care Management Associate

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $18 - $38 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Conduct monthly outreach calls to assigned members to monitor well-being and document updates • Assist Care Managers in completing and submitting service authorization requests • Follow up with Primary Care Provider (PCP) offices to obtain required documentation for service requests • Coordinate with service providers to confirm delivery and implementation of authorized services • Support members with Medicaid recertification processes to ensure uninterrupted enrollment and benefits • Assist in scheduling and coordinating home visit assessments as needed • Compile and share relevant member information and reports with other departments to support interdisciplinary collaboration • Maintain accurate and timely documentation in care management systems

🎯 Requirements

• 2–3 years of experience in healthcare coordination, case management support, or administrative roles in a clinical or social services setting • Bilingual- Mandarin and/or Cantonese - May be required to take and pass a language assessment - verbal and written • Strong communication and interpersonal skills, especially with vulnerable populations • Ability to manage multiple tasks and follow through on assignments independently • Familiarity with Medicaid processes and service authorization workflows • Proficiency in using electronic health records (EHR) and care management platforms • Detail-oriented with strong organizational and documentation skills • Ability to work collaboratively with clinical and administrative teams • Computer literacy to navigate through Internal/external computer systems, including Excel and Microsoft Word

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs