Care Management Coordinator

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🐊 Florida, Ohio, +2 more states – Remote

🐊 Florida – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote

💵 $21 - $40 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Conduct the annual Health Risk Survey to support needs identification for the member’s Individual Plan of Care • Inform the assigned care manager of newly identified health/safety risks or service needs • Complete care coordination activities delegated by the care manager within an established timeframe • Inform the assigned care manager and/or associate manager of any identified quality of care issues • Passionately support the member’s care coordination needs and drive solutions to address those needs • Use problem-solving skills to find alternative contact information for members who are unreachable by care management • Employ motivational interviewing techniques to maximize member engagement and promote lifestyle changes for optimal health • Adhere to case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies

🎯 Requirements

• 2+ years in behavioral health, social services, or a related field relevant to the program focus • Proficient in Microsoft Office Suite (Word, Excel, Outlook, OneNote, Teams) • Access to a private, dedicated workspace to fulfill job requirements effectively • Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources, based on eligibility