Care Coordinator

🕒 Yesterday

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

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BlueCross BlueShield of Tennessee

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1952

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

BlueCross BlueShield of Tennessee is a leading health plan provider in Tennessee, serving 3. 4 million members. The company is committed to creating a workforce where everyone is valued, respected, and part of the team, emphasizing diversity and inclusion. They offer a range of career opportunities, including internships through their BlueBridge program, enabling new professionals to transition from college to work. BlueCross BlueShield of Tennessee also focuses on providing exceptional customer service and community care, striving to make a difference in the healthcare industry. It is an independent licensee of the Blue Cross Blue Shield Association and a qualified health plan issuer in the Health Insurance Marketplace.

📋 Description

• Partner with members and families to identify supports and direct services for health, employment, independence, and community living goals • Collaborate with clinical and social support colleagues to meet members’ physical, behavioral health, and long-term service needs • Conduct thorough face-to-face visits and assess members’ physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs • Develop person-centered care plans and coordinate appropriate home and community-based services • Confirm authorized services are provided and members’ needs are met • Monitor outcomes, advocate access to resources, and promote safety, independence, well-being, and quality of life • Travel weekly to members’ homes, nursing facilities, hospitals, and other community settings • Balance multiple priorities and work independently in a fast-paced environment

🎯 Requirements

• At least 2 years of clinical or case management experience • Active Tennessee Registered Nurse (RN) license, or residence-state license under the Nurse Licensure Compact Act • OR active unrestricted master’s-level social work license: LCSW, LMSW, or LAPSW • Strong assessment, care coordination, customer service, and case management skills • Critical thinking and problem-solving abilities • Excellent oral and written communication, interpersonal, and organizational skills • Effective time management and ability to work independently • Basic Microsoft Office, email, and digital literacy skills • Valid driver’s license and willingness to travel throughout the assigned service area • Tennessee residency • TB skin test for coordinators working in the field • Various immunizations and/or associated medical tests may be required • Digital literacy assessment required • Valid driver’s license, compliant auto insurance, and acceptable motor vehicle record for routine company driving • Employees must follow the BCBST Driver Safety Program when routinely operating a company, personal, or rental vehicle

🏖️ Benefits

• Monday through Friday, 8:00 AM to 5:00 PM (CST or EST) • No on-call responsibilities • Compressed work week options may be available with management approval after 1 year of employment • Remote-first work organization • Employees working primarily from their homes • Relocation assistance may be available if the position requires residence in Chattanooga, TN