Case Management Coordinator – Field

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🔥 0 minutes ago

🌽 Illinois – Remote

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💵 $21 - $44 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Collaborate and inform the case management process • Facilitate appropriate healthcare outcomes for members • Assist with appointment scheduling • Identify and assist members with accessing benefits and education using care management tools and resources • Evaluate members' needs, eligibility, benefit plans, and available programs or services • Identify high-risk factors and service needs and refer to clinical case management or crisis intervention as appropriate • Coordinate and implement assigned care plan activities and monitor progress • Consult with case managers, supervisors, Medical Directors, and other health programs to overcome barriers • Present cases at case conferences for multidisciplinary review • Identify and escalate quality-of-care issues • Negotiate appropriate options and services for members' benefits and healthcare needs • Use influencing and motivational interviewing skills to promote member engagement and behavior changes • Provide coaching, information, and support for independent medical and healthy lifestyle choices • Engage in team meetings and provide peer mentoring/training • Help members participate knowledgeably in healthcare decision-making • Use case management and quality management processes in compliance with regulatory, accreditation, and company requirements

🎯 Requirements

• 2+ years experience in Behavioral Health, Social Services or appropriate related field equivalent to program focus • Must be willing and able to travel 50-75% of the time in DuPage, Kane, DeKalb, Kendall Counties, Illinois • Reliable transportation required • Must have 2+ years of experience of electronic documentation experience and Microsoft Office applications • Case management and discharge planning experience preferred • Managed Care experience preferred • Bachelor's degree or non-licensed master level clinician required • Degree must be in Behavioral Health or Human Services (Psychology, Social Work, Marriage and Family therapy, Counseling)

🏖️ Benefits

• Mileage is reimbursed per our company expense reimbursement policy • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility • CVS Health bonus, commission or short-term incentive program in addition to base pay range

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