Case Management Coordinator

Job not on LinkedIn

🔥 1 minute ago

🌽 Illinois – Remote

infoinfo

💵 $21 - $44 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Conduct routine care coordination, support, and education using care management resources • Facilitate appropriate healthcare outcomes for waiver/LTSS members • Implement projects, programs, and processes for Case Management • Manage a full caseload of waiver members • Travel 50–75% of the time to meet members face to face • Conduct in-person quarterly member visits • Evaluate referred members’ needs, eligibility, benefit plans, and available programs/services • Identify high-risk factors and service needs, with referrals to clinical case management or crisis intervention as appropriate • Coordinate, implement, and monitor care plan activities • Consult with case managers, supervisors, Medical Directors, and other health programs to overcome barriers • Present cases at multidisciplinary case conferences • Identify and escalate quality-of-care issues • Negotiate appropriate options and services for members • Use influencing and motivational interviewing skills to engage members and promote lifestyle/behavior changes • Provide coaching, information, and support for independent medical and healthy lifestyle choices • Support members in participating in healthcare decision-making with providers • Apply case management and quality management processes in compliance with regulatory, accreditation, and company guidelines

🎯 Requirements

• Must reside in the state of Illinois in Fayette County or Surrounding Areas • Willing and able to travel up to 75% of their time to meet with members face to face • Reliable Transportation required, eligible for mileage reimbursement as per company policy • Minimum 2 years of experience in Behavioral Health, Social Services or Human Services field • Minimum of two (2) years of case management experience • Valid Driver’s license, preferably out of IL • Bachelor’s degree or a non-licensed individual with a master’s degree, with either degree being in a Behavioral Health or Human Services field • Case management and discharge planning experience preferred • Managed Care experience preferred • Microsoft Office experience preferred

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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