Case Coordinator

🔥 15 hours ago

🏈 Ohio – Remote

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💵 $18 - $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Sedgwick

Sedgwick

10,000+ employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

📋 Description

• Provide excellent customer service and internal support to an assigned team • Manage workers’ compensation claim caseloads under supervision and in collaboration with the Clinical Case Management Team • Collect and document data for workers’ compensation claims according to workflow and company guidelines • Process and facilitate necessary treatment services in accordance with company policy and procedure • Verify return-to-work and remain-at-work status through routine communication and documentation in the claim management system • Use telephonic and written communications to report return-to-work dates accurately • Maintain knowledge of Bureau of Workers’ Compensation rules and laws, workers’ compensation processes, and Sedgwick policies and procedures

🎯 Requirements

• High school diploma or GED required • Strong oral and written communication skills • Computer literacy, including Microsoft Office • Organizational skills • Clerical or customer service experience or equivalent combination of education and experience preferred • Ability to meet deadlines • Clear and conceptual thinking ability • Excellent judgment and discretion • Computer keyboarding • Hearing, vision, and talking abilities

🏖️ Benefits

• A stable and consistent work environment in an office and/or virtual setting • Training program with a comprehensive curriculum • Assigned mentor and manager • Career development and promotional growth opportunities • Medical, dental, and vision insurance • 401(k) and matching • Paid time off (PTO) • Disability and life insurance • Employee assistance program • Flexible spending or health savings account • Additional voluntary benefits

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