Claim Benefit Specialist

Job not on LinkedIn

🔥 14 hours ago

🏈 Alabama, Arizona, +42 more states – Remote

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💵 $17 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Handle and process benefits claims submitted by healthcare providers • Determine benefit eligibility and coverage based on insurance plans and policy guidelines • Assess claims for accuracy, coding compliance, medical necessity, and documentation requirements • Document claim information, codes, modifiers, and other data in company systems • Review and investigate claims requiring additional scrutiny or validation • Communicate with healthcare providers, patients, and stakeholders to resolve discrepancies • Ensure claims processing complies with regulatory requirements, industry standards, and company policies • Review and adjudicate routine claims according to processing guidelines • Analyze and approve routine claims that cannot be auto-adjudicated • Apply medical necessity guidelines, verify eligibility, identify discrepancies, and apply cost-containment measures • Coordinate responses to routine phone inquiries and written correspondence • Route and triage complex claims to the Senior Claim Benefits Specialist • Proof claim or referral submissions and apply appropriate guidelines, coding, member identification, diagnosis, and pre-coding requirements • Facilitate training when serving as a subject matter expert • Manage claims, queues, and ECHS within specified turnaround-time parameters • Use applicable system functions, including claim check, reasonable and customary data, and post-containment tools • Develop and implement feedback and performance review processes • Analyze claims data and generate reports to identify trends and improvement opportunities

🎯 Requirements

• Less than 1 year work experience • Working knowledge of problem solving and decision making skills • High school diploma or equivalent required • Experience in a production environment • Claims processing experience in any field • Preferred: Medicaid • Preferred: QNXT • Preferred: Medical Coding • Preferred: Microsoft Outlook/Excel • Ability to adhere to a 20-week training schedule • Ability to work Monday through Friday, 9AM–5:30PM EST (8AM–4:30PM CST, 7AM–3:30PM MST, 6AM–2:30PM PST)

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility

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